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- Tasks: Lead a dynamic team in sports and leisure, ensuring exceptional guest experiences.
- Company: Join Warner Hotels, a leader in hospitality and leisure.
- Benefits: Enjoy discounts, free meals, and access to gym facilities.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Experience in leisure management and strong communication skills required.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services.
Responsibilities
- Lead and inspire a team across leisure, activities and fitness operations
- Manage both our indoor and outdoor swimming pools
- Drive guest satisfaction and departmental revenue
- Manage budgets and P&L performance
- Ensure compliance with health & safety standards
- Coach and develop team members to reach their full potential
Qualifications
- Proven leadership in a sports, leisure and/or activities environment
- Pool Plant Operations experience and qualifications
- Experience managing a P&L and achieving commercial targets
- Strong communication and problem-solving skills
- Passion for wellness, hospitality, and team development
- Ability to make confident decisions and uphold high standards
Benefits
- 20% discount for you, family & friends across Warner Hotels & Haven Holidays
- Potential live-in accommodation
- Free use of gym and leisure facilities
- Free or 60% discounted meals on site
- Exclusive discounts with national retailers and brands
Ready to apply
Ready to lead a team that creates unforgettable guest experiences? Apply now and start your next adventure with Warner Hotels.
Diversity, equity, and inclusion
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
Recruitment support
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: #####
#J-18808-Ljbffr
Guest Leisure Experience Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Leisure Experience Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for wellness and guest experiences shine through. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by researching Warner Hotels and their values. Tailor your answers to reflect how your experience aligns with their commitment to diversity, equity, and inclusion. It’ll show you’re a perfect fit!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to leading a team that creates unforgettable guest experiences!
We think you need these skills to ace Guest Leisure Experience Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellness and hospitality shine through. We want to see how your passion aligns with our mission to create unforgettable guest experiences!
Highlight Relevant Experience: Make sure to showcase your leadership experience in sports, leisure, or activities. We’re looking for someone who can manage both indoor and outdoor pools, so any relevant qualifications or experiences should definitely be front and centre.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that highlight your skills and experiences without unnecessary fluff. Remember, we’re busy making guests happy!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re keen on joining our team at Warner Hotels!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Make sure you’re well-versed in the specifics of the role. Brush up on your knowledge of pool operations, health and safety standards, and how to drive guest satisfaction. This will show that you’re not just interested in the job, but that you understand what it takes to excel in it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired your team or improved performance. Warner Hotels is looking for someone who can motivate and develop their staff, so be ready to share your experiences.
✨Demonstrate Your Passion
Let your enthusiasm for wellness, hospitality, and team development shine through. Talk about why you love working in leisure and how you plan to create unforgettable experiences for guests. A genuine passion can set you apart from other candidates.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, future projects, or how success is measured in the role. It shows that you’re engaged and serious about the position, plus it gives you a chance to assess if the company is the right fit for you.
