Guest Leisure Experience Manager
Guest Leisure Experience Manager

Guest Leisure Experience Manager

Full-Time 24000 - 32000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a dynamic team to create unforgettable guest experiences in leisure and wellness.
  • Company: Join Warner Hotels, a vibrant coastal hotel group with stunning facilities.
  • Benefits: Competitive salary, career development, discounts, and free gym access.
  • Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
  • Qualifications: Experience in leisure management and strong communication skills required.
  • Other info: Diverse and inclusive workplace with excellent growth opportunities.

The predicted salary is between 24000 - 32000 £ per year.

Join our team at Sinah Warren part of the Warner Hotels Group. Set within magnificent grounds, Sinah Warren is part of the Warner Hotels Group. This beautiful, coastal, 258-bedroom hotel with a theatre, purpose-built spa, and leisure facilities (including gym and both indoor and outdoor pools), restaurant and bar is located on Hayling Island off the Hampshire coast close to Portsmouth.

LEISURE MANAGER

Salary: Up to GBP32,000

Location: Hayling Island, Hampshire

Contract: Full-time, Permanent

Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services.

KEY RESPONSIBILITIES

  • Lead and inspire a team across leisure, activities and fitness operations
  • Manage both our indoor and outdoor swimming pools
  • Drive guest satisfaction and departmental revenue
  • Manage budgets and P&L performance
  • Ensure compliance with health & safety standards
  • Coach and develop team members to reach their full potential

WHAT WE\’RE LOOKING FOR

  • Proven leadership in a sports, leisure and/or activities environment.
  • Pool Plant Operations experience and qualifications.
  • Experience managing a P&L and achieving commercial targets
  • Strong communication and problem-solving skills
  • Passion for wellness, hospitality, and team development
  • Ability to make confident decisions and uphold high standards

WHY JOIN US

  • Career development with funded qualifications (Apprenticeships to Degrees)
  • 20% discount for you, family & friends across Warner Hotels & Haven Holidays
  • Potential live-in accommodation
  • Free use of gym and leisure facilities
  • Free or 60% discounted meals on site
  • Exclusive discounts with national retailers and brands

Ready to lead a team that creates unforgettable guest experiences?

Apply now and start your next adventure with Warner Hotels.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at:

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Guest Leisure Experience Manager employer: Warner Hotels

At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee growth and development. Located in the stunning coastal setting of Hayling Island, our team enjoys unique benefits such as career advancement opportunities with funded qualifications, generous discounts for family and friends, and access to top-notch leisure facilities. Join us to lead a passionate team dedicated to creating unforgettable guest experiences in a supportive and inclusive environment.
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Contact Detail:

Warner Hotels Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Guest Leisure Experience Manager

✨Tip Number 1

Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.

✨Tip Number 2

Prepare for interviews by researching Warner Hotels and their values. Show us that you’re not just looking for any job, but that you genuinely want to be part of our team and contribute to creating unforgettable guest experiences.

✨Tip Number 3

Practice your leadership skills! Think of examples from your past experiences where you’ve successfully led a team or managed a project. We love to see candidates who can inspire and motivate others.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at Sinah Warren.

We think you need these skills to ace Guest Leisure Experience Manager

Leadership Skills
Pool Plant Operations
Budget Management
P&L Management
Guest Satisfaction
Health & Safety Compliance
Team Development
Communication Skills
Problem-Solving Skills
Commercial Awareness
Decision-Making Skills
Passion for Wellness
Hospitality Skills

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for wellness and hospitality shine through. We want to see that you’re genuinely excited about creating unforgettable guest experiences!

Tailor Your CV: Make sure to customise your CV to highlight your leadership experience in sports and leisure. We love seeing how your skills align with our needs, so don’t hold back on showcasing your achievements!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences are easy to spot. Remember, less is often more!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re keen to join our team at Warner Hotels!

How to prepare for a job interview at Warner Hotels

✨Know Your Stuff

Make sure you’re well-versed in the key responsibilities of a Leisure Manager. Brush up on your knowledge of pool plant operations, health and safety standards, and how to manage budgets effectively. This will show that you’re not just interested in the role but also prepared to take it on.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved guest satisfaction. This is your chance to demonstrate your ability to coach and develop others, which is crucial for this role.

✨Communicate Clearly

Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common interview questions, focusing on how you would handle challenges in a leisure environment.

✨Passion for Guest Experience

Express your enthusiasm for creating unforgettable guest experiences. Share any personal stories or experiences that highlight your passion for wellness and hospitality. This will resonate well with the interviewers and align with their mission at Warner Hotels.

Guest Leisure Experience Manager
Warner Hotels

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