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For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in leisure and wellness.
- Company: Join Warner Hotels, a leader in hospitality and leisure.
- Benefits: Enjoy discounts, free meals, and access to gym facilities.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Proven leadership in leisure environments and strong communication skills.
- Other info: Diverse and inclusive workplace with opportunities for career growth.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services.
Responsibilities
- Lead and inspire a team across leisure, activities and fitness operations
- Manage both our indoor and outdoor swimming pools
- Drive guest satisfaction and departmental revenue
- Manage budgets and P&L performance
- Ensure compliance with health & safety standards
- Coach and develop team members to reach their full potential
Qualifications
- Proven leadership in a sports, leisure and/or activities environment.
- Pool Plant Operations experience and qualifications.
- Experience managing a P&L and achieving commercial targets
- Strong communication and problem-solving skills
- Passion for wellness, hospitality, and team development
- Ability to make confident decisions and uphold high standards
Benefits
- 20% discount for you, family & friends across Warner Hotels & Haven Holidays
- Potential live-in accommodation
- Free use of gym and leisure facilities
- Free or 60% discounted meals on site
- Exclusive discounts with national retailers and brands
Apply and inclusion
Ready to lead a team that creates unforgettable guest experiences? Apply now and start your next adventure with Warner Hotels.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: #####
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Guest Leisure Experience Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Leisure Experience Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for wellness and guest experiences shine through. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by researching Warner Hotels and their values. Tailor your answers to reflect how your leadership style aligns with their commitment to diversity and exceptional guest service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team.
We think you need these skills to ace Guest Leisure Experience Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for wellness and hospitality shine through in your application. We want to see how your passion aligns with our mission to create unforgettable guest experiences.
Highlight Your Leadership Skills: Make sure to showcase your proven leadership experience in sports, leisure, or activities. We’re looking for someone who can inspire and develop a team, so share specific examples of how you've done this in the past.
Be Clear About Your Experience: When detailing your qualifications, especially around Pool Plant Operations and P&L management, be as specific as possible. We want to understand how your background makes you the perfect fit for this role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Warner Hotels.
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Make sure you’re well-versed in the specifics of managing leisure facilities, especially pool operations. Brush up on health and safety standards, as well as any relevant qualifications you might have. This will show that you’re not just passionate but also knowledgeable about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired your team or improved guest satisfaction. Be ready to discuss your coaching style and how you help team members reach their potential.
✨Demonstrate Commercial Acumen
Since managing budgets and P&L performance is key, come prepared with examples of how you’ve driven revenue in previous roles. Discuss specific strategies you implemented that resulted in increased guest satisfaction and financial success.
✨Be Ready to Problem-Solve
Expect questions that assess your problem-solving skills. Think of scenarios where you had to make quick decisions under pressure, especially in a leisure or hospitality context. Show them you can maintain high standards even when challenges arise.
