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For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in leisure and wellness.
- Company: Join Warner Hotels, a leader in hospitality and leisure.
- Benefits: Enjoy discounts, free meals, gym access, and potential live-in accommodation.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Proven leadership in leisure environments and strong communication skills.
- Other info: Diverse and inclusive workplace with opportunities for personal growth.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services.
Responsibilities
- Lead and inspire a team across leisure, activities and fitness operations
- Manage both our indoor and outdoor swimming pools
- Drive guest satisfaction and departmental revenue
- Manage budgets and P&L performance
- Ensure compliance with health & safety standards
- Coach and develop team members to reach their full potential
Qualifications
- Proven leadership in a sports, leisure and/or activities environment.
- Pool Plant Operations experience and qualifications.
- Experience managing a P&L and achieving commercial targets
- Strong communication and problem-solving skills
- Passion for wellness, hospitality, and team development
- Ability to make confident decisions and uphold high standards
Benefits
- 20% discount for you, family & friends across Warner Hotels & Haven Holidays
- Potential live-in accommodation
- Free use of gym and leisure facilities
- Free or 60% discounted meals on site
- Exclusive discounts with national retailers and brands
Ready to apply
Ready to lead a team that creates unforgettable guest experiences? Apply now and start your next adventure with Warner Hotels.
Diversity, equity & inclusion
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
Recruitment support
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\\\’t hesitate to reach out to us at: #####
#J-18808-Ljbffr
Guest Leisure Experience Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Leisure Experience Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Warner Hotels and their values. Show us that you’re not just passionate about leisure management, but also about creating unforgettable guest experiences that align with our mission.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you’ve inspired a team or tackled challenges head-on. Be ready to share specific examples that highlight your skills in managing leisure operations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at Warner Hotels.
We think you need these skills to ace Guest Leisure Experience Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellness and hospitality shine through. We want to see how your passion aligns with our mission to create unforgettable guest experiences.
Highlight Your Leadership Skills: Make sure to showcase your proven leadership experience in sports, leisure, or activities. We’re looking for someone who can inspire a team, so share examples of how you've successfully led others in the past.
Be Specific About Your Experience: Don’t just list your qualifications; explain how they relate to the role. If you have Pool Plant Operations experience or have managed a P&L, give us the details on how you achieved commercial targets and maintained high standards.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Make sure you’re well-versed in the specifics of pool plant operations and health & safety standards. Brush up on your knowledge about managing P&L and how to drive guest satisfaction. This will show that you’re not just a good fit for the role, but that you’re genuinely passionate about the industry.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired your team or coached someone to reach their potential. This is crucial for a role that involves leading a dynamic team across leisure and activities.
✨Communicate Clearly
Strong communication skills are key in this role. Practice articulating your thoughts clearly and confidently. You might be asked to solve a problem on the spot, so being able to communicate your thought process effectively will impress the interviewers.
✨Emphasise Your Passion for Wellness
Let your enthusiasm for wellness and hospitality shine through. Share personal experiences or insights that demonstrate your commitment to creating exceptional guest experiences. This will resonate well with the values of Warner Hotels and show that you align with their mission.
