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For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in leisure and wellness.
- Company: Join Warner Hotels, a leader in hospitality and leisure.
- Benefits: Enjoy discounts, free meals, and access to gym facilities.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Proven leadership in leisure environments and strong communication skills.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services.
Responsibilities
- Lead and inspire a team across leisure, activities and fitness operations
- Manage both our indoor and outdoor swimming pools
- Drive guest satisfaction and departmental revenue
- Manage budgets and P&L performance
- Ensure compliance with health & safety standards
- Coach and develop team members to reach their full potential
Requirements
- Proven leadership in a sports, leisure and/or activities environment.
- Pool Plant Operations experience and qualifications.
- Experience managing a P&L and achieving commercial targets
- Strong communication and problem-solving skills
- Passion for wellness, hospitality, and team development
- Ability to make confident decisions and uphold high standards
Benefits
- 20% discount for you, family & friends across Warner Hotels & Haven Holidays
- Potential live-in accommodation
- Free use of gym and leisure facilities
- Free or 60% discounted meals on site
- Exclusive discounts with national retailers and brands
Additional information
Ready to lead a team that creates unforgettable guest experiences? Apply now and start your next adventure with Warner Hotels.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate\\\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\\\’t hesitate to reach out to us at: #####
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Guest Leisure Experience Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Leisure Experience Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. Attend events, join relevant groups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, whether it’s at a job fair or an interview, let your passion for wellness and guest experiences shine through. Be genuine and enthusiastic; it makes a lasting impression.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your problem-solving skills and think of examples from your past experiences that showcase your leadership and decision-making abilities. Practice makes perfect, so consider doing mock interviews with friends.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team at Warner Hotels. Let’s make your next adventure happen!
We think you need these skills to ace Guest Leisure Experience Manager
Some tips for your application 🫡
Show Your Passion: Let us see your enthusiasm for wellness and hospitality shine through in your application. Share specific examples of how you've created memorable experiences in previous roles, as this will resonate with our commitment to exceptional guest service.
Highlight Your Leadership Skills: We want to know about your experience leading teams in sports or leisure environments. Be sure to mention any coaching or development initiatives you've implemented, as well as how you've driven team performance and guest satisfaction.
Be Clear About Your Experience: When detailing your qualifications, especially around Pool Plant Operations and P&L management, be specific. Use numbers and outcomes where possible to demonstrate your success in achieving commercial targets and managing budgets.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. This way, you can ensure your application reaches the right people and stands out in our system!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Make sure you brush up on your knowledge of pool plant operations and health & safety standards. Being able to discuss these topics confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where you inspired your team or improved guest satisfaction. This will help demonstrate your ability to manage and develop a team effectively.
✨Understand the Business Side
Familiarise yourself with P&L management and how it relates to driving revenue in leisure operations. Be ready to discuss how you’ve achieved commercial targets in previous roles, as this is crucial for the position.
✨Be Passionate and Personable
Let your passion for wellness and hospitality shine through during the interview. Engage with your interviewers, ask questions about their team culture, and express your enthusiasm for creating exceptional guest experiences. A positive attitude can go a long way!
