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- Tasks: Lead a dynamic team to create unforgettable guest experiences in leisure and wellness.
- Company: Warner Hotels, committed to diversity and exceptional service.
- Benefits: 20% discount for you and friends, free gym access, and discounted meals.
- Why this job: Join us to inspire others and make a real impact in hospitality.
- Qualifications: Leadership experience in sports or leisure, strong communication skills.
- Other info: Opportunities for career growth and flexible working arrangements.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services.
Responsibilities
- Lead and inspire a team across leisure, activities and fitness operations
- Manage both our indoor and outdoor swimming pools
- Drive guest satisfaction and departmental revenue
- Manage budgets and P&L performance
- Ensure compliance with health & safety standards
- Coach and develop team members to reach their full potential
Qualifications
- Proven leadership in a sports, leisure and/or activities environment.
- Pool Plant Operations experience and qualifications.
- Experience managing a P&L and achieving commercial targets
- Strong communication and problem-solving skills
- Passion for wellness, hospitality, and team development
- Ability to make confident decisions and uphold high standards
Benefits
- 20% discount for you, family & friends across Warner Hotels & Haven Holidays
- Potential live-in accommodation
- Free use of gym and leisure facilities
- Free or 60% discounted meals on site
- Exclusive discounts with national retailers and brands
Ready to apply
Ready to lead a team that creates unforgettable guest experiences? Apply now and start your next adventure with Warner Hotels.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: #####
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Guest Leisure Experience Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Leisure Experience Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your passion! When you get the chance to chat with potential employers, let your enthusiasm for wellness and guest experiences shine through. It’s all about making that personal connection!
✨Tip Number 3
Prepare for interviews by researching Warner Hotels and their values. Tailor your answers to reflect how your experience aligns with their mission of providing exceptional guest experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to leading a fantastic team at Warner Hotels!
We think you need these skills to ace Guest Leisure Experience Manager
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for wellness and hospitality shine through in your application. We want to see how your passion aligns with our mission to create unforgettable guest experiences.
Highlight Relevant Experience: Make sure to showcase your leadership experience in sports, leisure, or activities. We’re looking for someone who can manage a team effectively, so share specific examples of your past successes.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Warner Hotels.
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Make sure you’re well-versed in the specifics of pool plant operations and health & safety standards. Brush up on your knowledge about managing P&L and how it relates to guest satisfaction. This will show that you’re not just passionate but also knowledgeable about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past, especially in a leisure or hospitality setting. Think about times when you inspired your team or resolved conflicts. This will demonstrate your ability to coach and develop others, which is key for this position.
✨Be Guest-Centric
Since the role focuses on enhancing guest experiences, come ready with ideas on how to drive guest satisfaction. Share any innovative strategies you've implemented before that improved service or engagement. This will highlight your commitment to exceptional service.
✨Ask Thoughtful Questions
Prepare some insightful questions about the company’s approach to wellness and team development. This shows your genuine interest in the role and helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with your interviewers!
