Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a dynamic team to create unforgettable guest experiences in leisure and wellness.
- Company: Join Warner Hotels, a leader in hospitality and leisure.
- Benefits: Enjoy discounts, free meals, gym access, and potential live-in accommodation.
- Why this job: Make a real impact on guest satisfaction while developing your leadership skills.
- Qualifications: Proven leadership in leisure environments and strong communication skills.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Join Warner Hotels as our new Leisure Manager and lead a dynamic team across our Sports and Leisure departments, including both indoor and outdoor pools. You will work alongside our Spa Manager to lead a team of specialists, drive commercial success, and uphold the highest standards of service and safety, to provide exceptional guest experiences across our sports, leisure, activities, wellness, and spa services.
Responsibilities
- Lead and inspire a team across leisure, activities and fitness operations
- Manage both our indoor and outdoor swimming pools
- Drive guest satisfaction and departmental revenue
- Manage budgets and P&L performance
- Ensure compliance with health & safety standards
- Coach and develop team members to reach their full potential
Qualifications
- Proven leadership in a sports, leisure and/or activities environment.
- Pool Plant Operations experience and qualifications.
- Experience managing a P&L and achieving commercial targets
- Strong communication and problem-solving skills
- Passion for wellness, hospitality, and team development
- Ability to make confident decisions and uphold high standards
Benefits
- 20% discount for you, family & friends across Warner Hotels & Haven Holidays
- Potential live-in accommodation
- Free use of gym and leisure facilities
- Free or 60% discounted meals on site
- Exclusive discounts with national retailers and brands
Ready to lead
Ready to lead a team that creates unforgettable guest experiences?
Apply now and start your next adventure with Warner Hotels.
Diversity, equity, and inclusion
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
Candidate support
We genuinely care about every candidate\’s experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don\’t hesitate to reach out to us at: #####
#J-18808-Ljbffr
Guest Leisure Experience Manager employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Leisure Experience Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure and hospitality industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for wellness and guest experiences shine through. Be yourself and share stories that highlight your leadership skills and problem-solving abilities.
✨Tip Number 3
Prepare for those tricky questions! Think about how you would handle specific scenarios related to managing pools or driving guest satisfaction. Practising your responses will help you feel more confident during the interview.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll be one step closer to joining our amazing team at Warner Hotels!
We think you need these skills to ace Guest Leisure Experience Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for wellness and hospitality shine through. We want to see how your passion aligns with our mission to create unforgettable guest experiences.
Highlight Relevant Experience: Make sure to showcase your leadership experience in sports, leisure, or activities. We’re looking for someone who can manage both indoor and outdoor pools, so any relevant qualifications or experiences should be front and centre.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and achievements, especially around managing budgets and P&L performance. We appreciate clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Make sure you’re well-versed in the specifics of managing leisure facilities, especially pool operations. Brush up on health and safety standards, as well as any relevant qualifications you have. This will show that you’re not just passionate but also knowledgeable about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about times when you inspired your team or improved guest satisfaction. Be ready to discuss your coaching style and how you develop team members to reach their full potential.
✨Understand the Business Side
Familiarise yourself with P&L management and how it relates to driving revenue in leisure operations. Be prepared to discuss how you’ve managed budgets in previous roles and how you plan to achieve commercial targets at Warner Hotels.
✨Communicate with Confidence
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Think about how you would handle guest complaints or team conflicts, and be ready to share your problem-solving strategies during the interview.
