Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Help guests book their dream holidays and provide top-notch service.
- Company: Leading provider of adult short break experiences with a focus on guest satisfaction.
- Benefits: Uncapped commission, 25 days holiday, and discounts on hotel breaks.
- Why this job: Join a fun team and make holidays unforgettable for guests.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Flexible hybrid role with full-time and part-time options available.
The predicted salary is between 28800 - 43200 £ per year.
A leading provider of adult short break experiences is seeking individuals to foster relationships and assist guests in booking their ideal holidays. This hybrid role requires you to deliver personalized service and guidance, ensuring satisfaction with Warner Hotels' offerings.
Full-time positions consist of 37.5 hours weekly, while part-time roles range from 16-24 hours, including a weekend shift.
Candidates will benefit from uncapped commission, 25 days holiday, and discounts on hotel breaks.
Guest Experience Advisor (Hybrid) — Uncapped Commission employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Experience Advisor (Hybrid) — Uncapped Commission
✨Tip Number 1
Get to know the company inside out! Research Warner Hotels and their offerings so you can chat confidently about how you can enhance the guest experience. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Practice your people skills! Since this role is all about fostering relationships, think of scenarios where you’ve gone above and beyond for someone. Share these stories during your interview to highlight your customer service prowess.
✨Tip Number 3
Don’t forget to showcase your adaptability! With a hybrid role, being flexible is key. Be ready to discuss how you manage your time and work effectively both in the office and remotely.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and comfortable with online processes, which is a big plus for a Guest Experience Advisor.
We think you need these skills to ace Guest Experience Advisor (Hybrid) — Uncapped Commission
Some tips for your application 🫡
Show Your Passion for Guest Experience: When writing your application, let us see your enthusiasm for creating memorable experiences for guests. Share any relevant experiences or stories that highlight your ability to connect with people and provide exceptional service.
Tailor Your Application: Make sure to customise your application to reflect the specific requirements of the Guest Experience Advisor role. Use keywords from the job description to demonstrate that you understand what we’re looking for and how you fit the bill.
Highlight Your Flexibility: Since this is a hybrid role with varying hours, it’s important to mention your availability and willingness to work weekends. We appreciate candidates who can adapt to different schedules and are ready to jump in when needed.
Apply Through Our Website: We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you don’t miss out on any updates regarding your application status.
How to prepare for a job interview at Warner Hotels
✨Know the Company Inside Out
Before your interview, take some time to research Warner Hotels and their offerings. Understand their values, the types of experiences they provide, and what sets them apart from competitors. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to enhancing guest experiences.
✨Showcase Your People Skills
As a Guest Experience Advisor, building relationships is key. Prepare examples from your past experiences where you've successfully assisted customers or resolved issues. Highlight your ability to listen actively and provide tailored solutions, as this will resonate well with the interviewers.
✨Prepare for Role-Play Scenarios
Expect to engage in role-play during the interview to assess your customer service skills. Practice responding to common guest scenarios, such as handling complaints or recommending holiday packages. This will help you feel more confident and showcase your ability to deliver personalised service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions that show your enthusiasm for the role. Inquire about team dynamics, training opportunities, or how success is measured in the position. This not only demonstrates your interest but also helps you gauge if the company culture aligns with your values.
