At a Glance
- Tasks: Join our team to ensure guests enjoy a perfect stay with top-notch housekeeping.
- Company: Be part of Warner Hotels Group at the stunning Norton Grange.
- Benefits: Earn up to £12.21/hour, enjoy free gym access, and discounted food.
- Other info: Great career growth opportunities with training and discounts for you and your loved ones.
- Why this job: Make a real difference in guests' experiences while developing your skills.
- Qualifications: A passion for customer service and teamwork is essential.
The predicted salary is between 12 - 12 € per hour.
About the Role
As part of our supportive team, you will develop and grow into delivering a great service within the housekeeping department. Alongside the Housekeeping Manager and the Housekeeping Team Leaders, you will be a fundamental part of the smooth running of the guest journey from the moment they arrive to their room. By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay in a perfectly kept room.
Key Responsibilities
- A people person who would put the guest journey at the heart of everything they do
- A willingness to learn and improve knowledge on customer service, our products and tailored selling
- Someone who will care about the wider team and look to support wherever needed
- A promise to come to work as your whole authentic self
Location & Working Conditions
Join our team at Norton Grange, part of the Warner Hotels Group. Set within magnificent grounds, Norton Grange is part of the Warner Hotels Group. It's a beautiful, coastal, 202-bedroom chalet village with a theatre, purpose-built leisure facilities, a restaurant, and award-winning gardens that feature beautiful views of the Solent. It is close to the port of Yarmouth on the Isle of Wight.
Hourly rate: Up to 12.21 per hour dependent on age.
Benefits
- Live-in may be available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
Housekeeping Team Member - Norton Grange in Great Yarmouth employer: Warner Hotels
At Norton Grange, part of the Warner Hotels Group, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. With stunning coastal views and a range of benefits including free leisure access, generous discounts, and opportunities for career development through recognised qualifications, we ensure that our employees feel valued and empowered to deliver exceptional service to our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeping Team Member - Norton Grange in Great Yarmouth
✨Tip Number 1
Get to know the company culture! Before your interview, check out Warner Hotels' social media and website. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your people skills! Since this role is all about putting the guest journey first, think of examples from your past experiences where you've gone above and beyond for someone. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to showcase your willingness to learn! Highlight any previous training or development you've undertaken, and express your enthusiasm for picking up new skills. This shows that you're not just looking for a job, but a chance to grow with the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to explore more about the role and the amazing benefits we offer at Norton Grange.
We think you need these skills to ace Housekeeping Team Member - Norton Grange in Great Yarmouth
Some tips for your application 🫡
Show Your Personality:When writing your application, let your true self shine through! We want to see the real you, so don’t be afraid to show your personality and passion for hospitality. Remember, we’re looking for someone who puts the guest journey at the heart of everything they do.
Tailor Your Application:Make sure to tailor your application to the role of Housekeeping Team Member. Highlight any relevant experience or skills that align with our values, like teamwork and customer service. This will help us see how you can contribute to our supportive team at Norton Grange.
Keep It Clear and Concise:We appreciate a well-structured application! Keep your writing clear and concise, focusing on your key experiences and skills. This makes it easier for us to see why you’d be a great fit for our housekeeping department.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position and our fantastic benefits!
How to prepare for a job interview at Warner Hotels
✨Know the Company
Before your interview, take some time to research Norton Grange and the Warner Hotels Group. Understand their values, mission, and what makes them unique. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your People Skills
As a Housekeeping Team Member, you'll be interacting with guests and colleagues regularly. Prepare examples from your past experiences where you've demonstrated excellent customer service or teamwork. Highlighting your ability to connect with others will resonate well with the interviewers.
✨Emphasise Your Willingness to Learn
The job description mentions a desire for candidates who are eager to learn and improve. Be ready to discuss how you’ve embraced learning opportunities in the past and how you plan to grow within the role. This shows that you're not just looking for a job, but a chance to develop your skills.
✨Be Authentic
Norton Grange values authenticity, so don’t be afraid to be yourself during the interview. Share your personality and what makes you unique. This will help the interviewers see how you would fit into their diverse team and contribute to the positive atmosphere they strive for.
