At a Glance
- Tasks: Serve guests, clear tables, and ensure a smooth dining experience.
- Company: Join the vibrant team at Norton Grange, part of Warner Hotels Group.
- Benefits: Up to £12.71 per hour, live-in options, gym access, and discounts.
- Other info: Great career development opportunities with recognised qualifications.
- Why this job: Be part of a diverse team and enhance your customer service skills.
- Qualifications: Passion for food and drink, and a friendly, people-oriented attitude.
The predicted salary is between 12 - 12 £ per hour.
As part of our supportive Food and Beverage team, you will be working in one of our restaurants or bars as a Team Member. You'll be greeting and serving our guests, clearing tables and re‑laying for service as needed, or serving guests in one of our bars. Alongside the Food and Beverage Manager, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives. By working together as part of a large diverse and multi‑skilled team, you will ensure all our guests enjoy the highest quality stay.
A passion for food and drink and a willingness to learn and improve knowledge on customer service, our products and tailored selling.
- A people person who would put the guest journey at the heart of everything they do.
- Someone who will care about the wider team and look to support wherever needed.
- A promise to come to work as your whole authentic self.
Join our team at Norton Grange, part of the Warner Hotels Group. Set within magnificent grounds, Norton Grange is a 202-bedroom chalet village with a theatre, purpose‑built leisure facilities, a restaurant, and award‑winning gardens that feature beautiful views of the Solent. It is close to the port of Yarmouth on the Isle of Wight.
Up to £12.71 per hour depending on age. We have a fantastic opportunity for a Waiting Team Member to join us at Warner Hotels. The benefits of working with us include:
- Live‑in may be available, depending on the hotel.
- Free use of gym and leisure facilities.
- Free or 60% discounted food onsite.
- Access to numerous discounts and offers with many national brands and retailers.
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level).
- 20% discount for you, family & friends across Warner Leisure Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use).
Food and Beverage Team Member - Norton Grange employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an excellent employer, offering a vibrant work culture where every team member is valued and supported. Located in the stunning surroundings of Norton Grange on the Isle of Wight, our Food and Beverage Team Members enjoy competitive pay, live-in options, and access to fantastic leisure facilities, alongside numerous opportunities for personal and professional growth through recognised qualifications and in-house training. Join us to be part of a diverse team dedicated to creating memorable experiences for our guests while enjoying generous discounts and benefits.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Team Member - Norton Grange
✨Tip Number 1
Get to know the company culture! Before your interview, check out Warner Hotels' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! Since this role is all about guest interaction, think of a few scenarios where you can showcase your customer service skills. Role-playing with a friend can help you feel more confident when it’s time to shine.
✨Tip Number 3
Be ready to share your passion for food and drink! During the interview, talk about your favourite dishes or drinks and why you love them. This shows you’re not just looking for a job, but you’re excited about what you’ll be doing.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch that shows you appreciate the opportunity and are still keen on joining the team at Norton Grange.
We think you need these skills to ace Food and Beverage Team Member - Norton Grange
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for food and drink in your application. Share any experiences that highlight your love for customer service and how you make guests feel special.
Be Authentic:We want to know the real you! Don’t be afraid to show your personality in your written application. Being genuine helps us understand how you’ll fit into our diverse team.
Tailor Your Application:Make sure to customise your application to reflect the job description. Highlight relevant skills and experiences that align with the role of a Food and Beverage Team Member.
Apply Through Our Website:For the best chance of joining our team, apply directly through our website. It’s straightforward and ensures your application gets to the right people quickly!
How to prepare for a job interview at Warner Hotels
✨Know the Menu Inside Out
Before your interview, take some time to familiarise yourself with the menu and drinks offered at Norton Grange. Being able to discuss specific dishes or drinks shows your passion for food and drink, which is key for this role.
✨Show Your People Skills
As a Food and Beverage Team Member, you'll be interacting with guests constantly. Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to make someone's experience special.
✨Emphasise Teamwork
This role is all about working as part of a diverse team. Be ready to share experiences where you collaborated with others to achieve a common goal. Highlight your willingness to support your colleagues and contribute to a positive work environment.
✨Be Authentic and Enthusiastic
The job description mentions bringing your whole authentic self to work. During the interview, let your personality shine through! Show enthusiasm for the role and the company, and don’t hesitate to express your eagerness to learn and grow within the team.
