At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for guests.
- Company: Join Warner Hotels, where your personality and ideas truly matter.
- Benefits: Enjoy competitive pay, flexible hours, and a supportive work environment.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be part of a team that makes lasting memories for guests every day.
- Qualifications: Experience in food and beverage, with strong leadership and communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Join our team at Thoresby Hall, part of the Warner Hotels Group. This 221-bedroom hotel features original architecture and overlooks acres of classic parkland. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.
As Food and Beverage Supervisor, you'll play a crucial role in bringing that magic to life.
Role Purpose: The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision-making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Responsibilities:
- Operational Oversight
- Act as the on shift leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
- Guest Service & Experience
- Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain visibility in public areas to support engagement and satisfaction.
- Team Support & Leadership
- Provide on shift support and guidance to teams across all departments.
- Reallocate resources during busy periods to maintain service levels.
- Motivate teams and lead by example with a positive, collaborative approach.
- Health, Safety & Compliance
- Ensure adherence to H&S regulations, hygiene standards, and company policies.
- Act as the person responsible for emergency procedures, fire safety, and first aid.
- Complete incident reports and escalate as needed.
- Financial & Commercial Awareness
- Monitor upselling opportunities across F&B and retail.
- Ensure correct cash handling and billing processes.
- Support cost control while protecting guest experience.
- Communication & Reporting
- Conduct thorough shift handovers to ensure smooth continuity.
- Prepare shift reports on key events, feedback, and challenges.
- Communicate urgent matters to senior leadership promptly.
- Event & Function Support
- Liaise with organisers and internal teams to ensure requirements are met.
- Problem Solving & Crisis Management
- Take decisive action during emergencies or unexpected issues.
- Coordinate teams to minimise disruption and ensure guest safety.
Behaviours, Skills & Experience:
- Previous experience in food and beverage or hospitality operations.
- Knowledge of food safety and hygiene standards - Level 3 food safety certificate would be desirable.
- Excellent communication and problem-solving abilities.
- Strong leadership skills with the ability to motivate and guide a team.
Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter.
Inclusion Statement: Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Please note: Unsolicited CV's from agencies will not be considered.
Food and Beverage Supervisor - Thoresby Hall employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer that nurtures individual strengths and fosters a collaborative work culture. As a Food and Beverage Supervisor at Thoresby Hall, you'll enjoy a supportive environment where your leadership skills can shine, alongside opportunities for personal and professional growth in a stunning location that combines historic charm with modern hospitality. Join us to create memorable experiences for our guests while being part of a team that values diversity, inclusion, and genuine care.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor - Thoresby Hall
✨Tip Number 1
Get to know the company culture! Before your interview, check out Warner Hotels' social media and website. Understanding their vibe will help you connect with the team and show that you're genuinely interested in being part of their unique guest experience.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Supervisor, you'll be the main point of contact for guests. Role-play common scenarios with friends or family to boost your confidence in handling queries and complaints like a pro.
✨Tip Number 3
Show off your leadership style! Think about examples from your past experiences where you've motivated a team or resolved a crisis. Be ready to share these stories during your interview to demonstrate how you can lead with energy and care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Warner Hotels family. Don’t forget to follow up after applying – a little nudge can go a long way!
We think you need these skills to ace Food and Beverage Supervisor - Thoresby Hall
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to express what makes you tick and how you can contribute to our team at Thoresby Hall.
Tailor Your Application:Make sure to tailor your application to the Food and Beverage Supervisor role. Highlight your relevant experience in hospitality and any leadership roles you've had. We love seeing how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and enthusiasm for the role.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the position. Plus, it’s super easy to do – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage operations. Familiarise yourself with the latest trends in hospitality and be ready to discuss how you can enhance guest experiences at Thoresby Hall.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Think about times when you've motivated a team or resolved conflicts effectively. This role is all about guiding others, so make sure to demonstrate your experience in leading by example.
✨Be Guest-Centric
Since the role focuses heavily on guest experience, come prepared with ideas on how to improve service. Share any past experiences where you went above and beyond for guests, and be ready to discuss how you would handle special requests or complaints.
✨Understand Compliance and Safety
Familiarise yourself with health and safety regulations relevant to the food and beverage industry. Be ready to discuss how you ensure compliance and safety in your previous roles, as this is crucial for maintaining operational efficiency.
