At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences and ensure guest satisfaction.
- Company: Join Warner Hotels, a unique destination in the heart of the Cotswolds.
- Benefits: Enjoy competitive pay, career growth, and a supportive team environment.
- Other info: Be part of a tight-knit team that values your ideas and individuality.
- Why this job: Make a real impact while showcasing your personality and leadership skills.
- Qualifications: Experience in food and beverage, strong communication, and leadership abilities.
The predicted salary is between 24000 - 36000 £ per year.
The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision‑making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Operational Oversight
- Act as the on shift leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
Guest Service & Experience
- Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain visibility in public areas to support engagement and satisfaction.
Team Support & Leadership
- Provide on shift support and guidance to teams across all departments.
- Reallocate resources during busy periods to maintain service levels.
- Motivate teams and lead by example with a positive, collaborative approach.
Health, Safety & Compliance
- Ensure adherence to H&S regulations, hygiene standards, and company policies.
- Act as the person responsible for emergency procedures, fire safety, and first aid.
- Complete incident reports and elevate as needed.
Financial & Commercial Awareness
- Monitor upselling opportunities across F&B and retail.
- Ensure correct cash handling and billing processes.
- Support cost control while protecting guest experience.
Communication & Reporting
- Conduct thorough shift handovers to ensure smooth continuity.
- Prepare shift reports on key events, feedback, and challenges.
- Communicate urgent matters to senior leadership promptly.
Event & Function Support
- Liaise with organisers and internal teams to ensure requirements are met.
Problem Solving & Crisis Management
- Take decisive action during emergencies or unexpected issues.
- Coordinate teams to minimise disruption and ensure guest safety.
Qualifications
- Previous experience in food and beverage or hospitality operations.
- Knowledge of food safety and hygiene standards – Level 3 food safety certificate would be desirable.
- Excellent communication and problem‑solving abilities.
- Strong leadership skills with the ability to motivate and guide a team.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311‑bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you’re free to be yourself, make an impact, and thrive in a tight‑knit team that creates truly unique guest experiences.
Food and Beverage Supervisor employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer that values individuality and fosters a supportive work culture. Located in the picturesque Cotswolds, our Food and Beverage Supervisor role offers not only competitive benefits but also ample opportunities for personal and professional growth within a vibrant team dedicated to creating memorable guest experiences. Join us to thrive in an environment where your ideas matter and your unique strengths are celebrated.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with guests and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! As a Food and Beverage Supervisor, you'll need to handle guest queries and complaints like a pro. Role-play with a friend or family member to get comfortable with different scenarios and responses.
✨Tip Number 3
Show off your leadership skills during the interview. Share examples of how you've motivated teams or resolved issues in the past. This will demonstrate that you can step up when needed and keep things running smoothly.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Food and Beverage Supervisor
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share specific experiences that highlight your enthusiasm for creating memorable guest experiences – we want to see your personality!
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the key responsibilities mentioned in the job description. Highlight your leadership skills and any relevant experience in food safety and compliance – this will show us you’re the right fit for the role.
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read through your qualifications and experiences. We appreciate clarity and a well-structured application!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Warner Hotels!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Familiarise yourself with the food and beverage operations at Warner Hotels. Understand their menu, service style, and any unique offerings. This will help you demonstrate your knowledge and passion during the interview.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight situations where you motivated staff, resolved conflicts, or improved service standards. This will show that you're ready to take on the supervisory role.
✨Be Guest-Centric
Think about how you can enhance the guest experience. Be ready to discuss how you would handle complaints or special requests. Showing that you prioritise guest satisfaction will resonate well with the interviewers.
✨Demonstrate Problem-Solving Abilities
Prepare for situational questions that test your crisis management skills. Think of examples where you had to make quick decisions under pressure. This will illustrate your ability to maintain operational efficiency and ensure guest safety.
