At a Glance
- Tasks: Support hotel operations through administration and team engagement activities.
- Company: Join the vibrant team at Heythrop Park, part of Warner Hotels Group.
- Benefits: Enjoy free gym access, discounts, and career development opportunities.
- Other info: Diversity and inclusion are core values; flexible working options available.
- Why this job: Be a key player in creating an excellent colleague experience in a stunning location.
- Qualifications: Strong organisational skills and a passion for teamwork.
The predicted salary is between 20000 - 25000 € per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. The Operational Support Team Member plays a key role in supporting the smooth day-to-day running of hotel operations through effective administration and team support.
As our Operational Support Team Member, you'll assist with general administration across a range of tasks, including:
- Employee relations
- Finance
- New starter inductions
- Uniform
- Team training compliance
- On-boarding
- Team engagement activities
Key responsibilities for the Operational Support Team Member will include:
- Uniform and stationery ordering
- Petty cash processing
- Maintaining internal noticeboards and supporting internal communications across departments
- Acting as a point of contact for operational administration queries
- Coordinating onboarding administration and hosting inductions for new colleagues
- Supporting team IT queries
- Safe & Secure reporting and compliance
- Quarterly sundry stocktaking
- Coordinating Uniform stock in line with budget
- Supporting with live in room checks
- Monthly float counts
- Tracking open tabs on tills, to ensure they are closed daily
- Supporting colleague wellbeing initiatives, engagement activities, and recognition programmes such as “Glow Getters”
- Helping maintain a positive and inclusive team culture across the hotel
The benefits of working with Warner Hotels include:
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across Warner Leisure Hotels and Haven Holidays
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Operational Support Team Member in Chipping Norton employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture set in the stunning Cotswolds. As an Operational Support Team Member, you'll enjoy a range of benefits including free gym access, generous discounts, and opportunities for career development through recognised qualifications. Our commitment to diversity and inclusion ensures that every team member feels valued and supported, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Team Member in Chipping Norton
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Warner Hotels through LinkedIn or social media. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and culture. We want to see how you fit into our team, so think about how your skills align with our mission of providing an excellent colleague experience.
✨Tip Number 3
Show off your organisational skills during the interview! Bring examples of how you've managed admin tasks or supported a team in the past. We love candidates who can demonstrate their ability to keep things running smoothly.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can set you apart from other candidates. It shows your enthusiasm for the role and keeps you fresh in our minds.
We think you need these skills to ace Operational Support Team Member in Chipping Norton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Operational Support Team Member. We want to see how you can contribute to our team at Heythrop Park!
Show Your Enthusiasm:Let your passion for hospitality shine through in your written application. We love candidates who are excited about creating a positive colleague experience and supporting our hotel operations.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your relevant experiences, as we appreciate clarity and efficiency in communication—just like in our operations!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this fantastic opportunity at Warner Hotels!
How to prepare for a job interview at Warner Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Heythrop Park and the Warner Hotels Group. Familiarise yourself with their values, services, and the unique features of the hotel. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Highlight Your Admin Skills
As an Operational Support Team Member, strong administrative skills are key. Be ready to discuss your experience with tasks like petty cash processing, onboarding, and maintaining internal communications. Prepare specific examples that demonstrate your organisational abilities and attention to detail.
✨Show Your Team Spirit
This role is all about supporting the team and fostering a positive culture. Think of examples where you've contributed to team engagement or wellbeing initiatives in the past. Emphasise your ability to work collaboratively and how you can help maintain a supportive environment at the hotel.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in this role. This shows you're not just interested in the job, but also in how you can grow and contribute to the hotel's success.
