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- Tasks: Join our Night Team to deliver exceptional customer service and support hotel operations.
- Company: Heythrop Park, part of the Warner Hotels Group, set in stunning Cotswold parkland.
- Benefits: Competitive pay, free gym access, discounts on food, and career development opportunities.
- Why this job: Be part of a supportive team and make guests' nights memorable.
- Qualifications: No experience needed, just bring your authentic self and a willingness to learn.
- Other info: Diversity and inclusion are at our core; we welcome all backgrounds.
The predicted salary is between 13 - 16 £ per hour.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.
Hourly pay rate: £13.80 dependent on age.
We have a fantastic opportunity for a Night Team Member at Warner Hotels.
The benefits of working with us:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Team Leader and team you will be a key part of the smooth running of the hotel during the night.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Nights Team Member in Chipping Norton employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member in Chipping Norton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels and their values. This will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your customer service skills! Since the role is all about delivering great service, think of examples from your past experiences where you've gone above and beyond for someone. This will help you stand out during the interview.
✨Tip Number 3
Be yourself! The job description mentions they want you to come as your authentic self. So, don’t be afraid to let your personality shine through. It’s all about finding the right fit for both you and the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Warner Hotels site. This way, you’ll have the best chance of getting noticed by the hiring team and landing that Night Team Member role.
We think you need these skills to ace Nights Team Member in Chipping Norton
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so just be yourself and show us what makes you unique.
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Night Team Member role. Mention any relevant customer service experience or your willingness to learn – we love that!
Show Your Passion for People: Since we’re looking for a people person, make sure to express your enthusiasm for providing great customer service. Share examples of how you’ve gone above and beyond for others in the past.
Apply Through Our Website: For the best chance of joining our team, apply directly through our website. It’s super easy and ensures your application gets to the right place. We can’t wait to hear from you!
How to prepare for a job interview at Warner Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Heythrop Park and the Warner Hotels Group. Familiarise yourself with their services, values, and what makes them unique. This will not only impress your interviewers but also help you understand how you can contribute to their mission.
✨Show Your People Skills
As a Night Team Member, you'll be interacting with guests regularly. During the interview, share examples of how you've provided excellent customer service in the past, even if it's from a different context. Highlight your ability to connect with people and make their experience memorable.
✨Emphasise Your Willingness to Learn
Since no experience is necessary for this role, focus on your eagerness to learn and grow. Discuss any relevant skills or experiences that demonstrate your adaptability and commitment to personal development. Mention how you’re excited about the training opportunities available.
✨Be Authentic and Open
Warner Hotels values authenticity and diversity, so be yourself during the interview. Share your genuine thoughts and feelings about the role and the company. This will help you connect with the interviewers and show that you align with their inclusive culture.
