At a Glance
- Tasks: Support hotel operations with admin tasks and team engagement activities.
- Company: Join the vibrant team at Heythrop Park, part of Warner Hotels Group.
- Benefits: Enjoy free gym access, discounts, and career development opportunities.
- Other info: Diversity and inclusion are key; flexible working options available.
- Why this job: Be part of a positive team culture and make a real impact on colleague experiences.
- Qualifications: Strong organisational skills and a passion for teamwork.
The predicted salary is between 24000 - 30000 € per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. The Operational Support Team Member plays a key role in supporting the smooth day-to-day running of hotel operations through effective administration and team support.
As our Operational Support Team Member, you'll assist with general administration across a range of tasks, including:
- Employee relations
- Finance
- New starter inductions
- Uniform
- Team training compliance
- On-boarding
- Team engagement activities
Key responsibilities for the Operational Support Team Member will include:
- Uniform and stationery ordering
- Petty cash processing
- Maintaining internal noticeboards and supporting internal communications across departments
- Acting as a point of contact for operational administration queries
- Coordinating onboarding administration and hosting inductions for new colleagues
- Supporting team IT queries
- Safe & Secure reporting and compliance
- Quarterly sundry stocktaking
- Coordinating Uniform stock in line with budget
- Supporting with live in room checks
- Monthly float counts
- Tracking open tabs on tills, to ensure they are closed daily
- Supporting colleague wellbeing initiatives, engagement activities, and recognition programmes such as “Glow Getters”
- Helping maintain a positive and inclusive team culture across the hotel
The benefits of working with Warner Hotels include:
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across Warner Leisure Hotels and Haven Holidays
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Hotel Operations & Onboarding Coordinator in Chipping Norton employer: Warner Hotels
At Heythrop Park, part of the Warner Hotels Group, we pride ourselves on being an exceptional employer that values diversity, equity, and inclusion. Our team enjoys a supportive work culture with ample opportunities for career development through recognised qualifications and in-house training, all while working in a stunning location surrounded by 440 acres of parkland. With benefits like free gym access, generous discounts, and a focus on colleague wellbeing, we ensure that our employees have a rewarding and fulfilling experience.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Operations & Onboarding Coordinator in Chipping Norton
✨Tip Number 1
Network like a pro! Reach out to current employees at Heythrop Park or Warner Hotels Group on LinkedIn. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and culture. Show us how you align with our commitment to diversity, equity, and inclusion. We love candidates who resonate with our ethos!
✨Tip Number 3
Practice common interview questions related to operational support and team engagement. We want to see how you handle real-life scenarios, so think of examples from your past experiences that highlight your skills.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression. It shows us you’re genuinely interested in the role and appreciate the opportunity.
We think you need these skills to ace Hotel Operations & Onboarding Coordinator in Chipping Norton
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant experience for the Hotel Operations & Onboarding Coordinator role. We want to see how your skills align with our needs, so don’t hold back on showcasing your strengths!
Show Your Passion:Let your enthusiasm for the hospitality industry shine through in your application. We love candidates who are genuinely excited about creating a positive colleague experience and supporting team culture, so share your passion with us!
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences stand out without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website:For the best chance of success, make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Warner Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Heythrop Park and the Warner Hotels Group. Familiarise yourself with their values, services, and the unique features of the hotel. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Admin Skills
As an Operational Support Team Member, strong administrative skills are key. Be prepared to discuss your experience with tasks like petty cash processing, uniform ordering, and onboarding processes. Bring examples of how you've successfully managed similar responsibilities in the past.
✨Engage with Team Culture
Highlight your ability to contribute to a positive team culture. Share experiences where you've supported colleague wellbeing initiatives or participated in team engagement activities. This will demonstrate that you understand the importance of a cohesive work environment.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for career development. This shows that you're not just interested in the job, but also in how you can grow within the company.
