At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for guests.
- Company: Join Warner Hotels at Heythrop Park, surrounded by stunning Cotswold parkland.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be part of a team that values your unique strengths and creativity.
- Qualifications: Experience in food and beverage or hospitality, with strong leadership skills.
The predicted salary is between 25000 - 30000 £ per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311-bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.
As Food and Beverage Supervisor, you'll play a crucial role in bringing that magic to life.
Role Purpose: The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision-making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Responsibilities:
- Operational Oversight
- Act as the on shift leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
- Guest Service & Experience
- Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain visibility in public areas to support engagement and satisfaction.
- Team Support & Leadership
- Provide on shift support and guidance to teams across all departments.
- Reallocate resources during busy periods to maintain service levels.
- Motivate teams and lead by example with a positive, collaborative approach.
- Health, Safety & Compliance
- Ensure adherence to H&S regulations, hygiene standards, and company policies.
- Act as the person responsible for emergency procedures, fire safety, and first aid.
- Complete incident reports and escalate as needed.
- Financial & Commercial Awareness
- Monitor upselling opportunities across F&B and retail.
- Ensure correct cash handling and billing processes.
- Support cost control while protecting guest experience.
- Communication & Reporting
- Conduct thorough shift handovers to ensure smooth continuity.
- Prepare shift reports on key events, feedback, and challenges.
- Communicate urgent matters to senior leadership promptly.
- Event & Function Support
- Liaise with organisers and internal teams to ensure requirements are met.
- Problem Solving & Crisis Management
- Take decisive action during emergencies or unexpected issues.
- Coordinate teams to minimise disruption and ensure guest safety.
Behaviours, Skills & Experience:
- Previous experience in food and beverage or hospitality operations.
- Knowledge of food safety and hygiene standards - Level 3 food safety certificate would be desirable.
- Excellent communication and problem-solving abilities.
- Strong leadership skills with the ability to motivate and guide a team.
Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter.
Inclusion Statement: Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Please note: Unsolicited CV's from agencies will not be considered.
Food and Beverage Supervisor - Heythrop Park in Chipping Norton employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your individuality is celebrated and your contributions truly matter. Located in the stunning Cotswolds, our Food and Beverage Supervisor role not only provides opportunities for personal and professional growth but also allows you to be part of a dedicated team that creates memorable experiences for our guests. With a strong commitment to diversity, equity, and inclusion, we ensure that every employee feels valued and supported in their career journey.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor - Heythrop Park in Chipping Norton
✨Tip Number 1
Get to know the company culture! Before your interview, check out Warner Hotels' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Supervisor, you'll be interacting with guests and leading a team. Role-play common scenarios with friends or family to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions for your interview! Asking about team dynamics or how they handle guest feedback shows that you're proactive and care about making a positive impact in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Warner Hotels family and ready to bring your unique strengths to the table.
We think you need these skills to ace Food and Beverage Supervisor - Heythrop Park in Chipping Norton
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your enthusiasm for creating memorable guest experiences, as this is what we value at Warner Hotels.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food and Beverage Supervisor role. Highlight relevant skills and experiences that align with the job description, showing us why you're the perfect fit for our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and structure your information well, so we can easily see your qualifications and how they relate to the role. Remember, first impressions count!
Apply Through Our Website:We encourage you to apply directly through our website. This way, you’ll ensure your application reaches us quickly and efficiently, and you’ll be one step closer to joining our amazing team at Heythrop Park!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Before the interview, brush up on your knowledge of food safety and hygiene standards. Having a Level 3 food safety certificate is a bonus, so be ready to discuss how you’ve applied these standards in previous roles.
✨Showcase Your Leadership Skills
Prepare examples of how you've led a team in a busy environment. Think about times when you motivated your colleagues or resolved conflicts. This will demonstrate your ability to support and guide teams effectively.
✨Engage with Guest Experience
Be ready to talk about how you would enhance guest experiences. Share specific strategies you’ve used in the past to handle complaints or special requests, showing that you genuinely care about customer satisfaction.
✨Communicate Clearly
Practice your communication skills by preparing for potential questions about shift handovers and reporting. Being able to articulate how you ensure smooth operations and continuity will impress your interviewers.
