At a Glance
- Tasks: Oversee hotel maintenance, ensuring guest satisfaction and safety.
- Company: Join the vibrant team at Alvaston Hall, part of Warner Hotels Group.
- Benefits: Enjoy a supportive environment with opportunities for personal growth and development.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real impact on guest experiences in a beautiful Victorian hotel.
- Qualifications: Experience in hospitality and strong leadership skills required.
The predicted salary is between 36000 - 60000 £ per year.
Join our team at Alvaston Hall, part of the Warner Hotels Group. This beautiful 253-bedroom hotel is a Grade II listed Victorian half-timbered country house, making a great base for exploring Cheshire's green spaces and history.
At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.
As Property Manager, you'll play a crucial role in bringing that magic to life.
Role Purpose:The Property Manager oversees the daily maintenance & grounds function of a hotel. They will ensure that all facilities remain efficient, safe, and compliant with industry standards. This role requires strong leadership skills, attention to detail, and a proactive approach to problem-solving. This role plays a critical part in ensuring a high-quality guest experience by maintaining the hotel's physical assets and fostering collaboration across departments.
Responsibilities:- Facilities Management: Oversee the daily operations and maintenance of a hotel to ensure optimal performance and guest satisfaction.
- Planning and programming PPM using systems and tools.
- Supporting the Maintenance & grounds teams at the properties, working with all teams within the hotel, and across the portfolio to share best practice and support the business.
- Ensure brand standards, policies and legal compliance is delivered, monitored and recorded.
- Accountable for ensuring H&S policy and compliance is adhered to.
- Action planning and delegating tasks across a small team to ensure effectiveness of spends, plus ensuring our maintenance and PPM regime is clear and correct.
- Support grounds teams on site to deliver the required standards for our guests.
- Team Leadership: Manage and lead a team of maintenance/grounds teams and external contractors, develop and coach the team to learn and grow.
- Develop and recruit team to support the foundations of the function for properties.
- Budget Management: Manage the facilities maintenance budgets for the hotel including R&M, Utilities, and support the delivery of capital maintenance, ensuring cost-effective operations while maintaining property standards.
- Engage with the leadership team to forecast and plan budgets in year and forecast future years to support the business strategy and growth.
- Steer and facilitate Utility performance across the hotel and lead this across the management and team at the hotel.
- Supplier Management: Maintain relationships with external vendors and contractors for specialised services, ensuring quality and compliance with contractual agreements.
- Use technology to support the function at property or centralised systems including BMS and CAFM systems.
- Safety and Compliance: Ensure that the hotel complies with local, brand and legal regulations, including health and safety standards, food safety and all compliance measures.
- Ensure that our guests and teams are always in a safe and secure environment.
- Sustainability & Utility Initiatives: Implement and promote sustainable practices across the hotel to reduce environmental impact.
- Drive the delivery of Utility targets through support, coaching and develop approaches to deliver financial results.
- Support the hotels green teams and energy initiatives at property.
- Reporting and Documentation: Maintain accurate records of maintenance activities, inspections, and repairs, and provide regular reports to regional management.
- Use systems and tools effectively to develop and manage the property FM function.
- Completion of capital requests.
- Proficient in facilities management software and Microsoft Office Suite.
- Strong guest service orientation with a hospitality mindset.
- Use of data within technology and portals to make correct decisions for the business need.
- Strong problem-solving and decision-making skills.
- Effective communication skills, both verbal and written.
- Adaptability and flexibility.
- High level of personal accountability and integrity.
- Ability to prioritise effectively in a fast-paced environment.
- Experience of working in hospitality and leisure sector.
- Understanding of systems.
- Energy use and current strategies to reduce carbon and costs.
Ready to discover your glow? Be part of something more than a hotel — where your personality shines and your ideas matter.
Inclusion Statement:Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us.
Property Manager in Chester employer: Warner Hotels
At Warner Hotels, we pride ourselves on fostering a vibrant work culture where every team member is encouraged to shine and contribute to creating unforgettable guest experiences. As a Property Manager at our stunning Alvaston Hall location, you'll benefit from comprehensive employee growth opportunities, a supportive team environment, and a commitment to sustainability that aligns with your values. Join us to be part of a company that truly cares about its people and the impact we make together.
StudySmarter Expert Advice🤫
We think this is how you could land Property Manager in Chester
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality industry, especially those who work at Warner Hotels. A friendly chat can open doors and give you insider info about the Property Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers, be ready to discuss your experience in facilities management and how you've tackled challenges in the past. Real-life examples make a big impact!
✨Tip Number 3
Be proactive! If you see an opportunity to improve something in the hotel or share a great idea, don’t hold back. This shows your passion for the role and that you’re already thinking like a Property Manager.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Warner Hotels family.
We think you need these skills to ace Property Manager in Chester
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. Share experiences that highlight your guest service orientation and how you’ve made a positive impact in previous roles.
Be Specific About Your Skills:Tailor your application to showcase your facilities management skills and any relevant software experience. Mention specific tools or systems you've used, as this will show us you're ready to hit the ground running.
Highlight Your Leadership Experience:As a Property Manager, strong leadership is key. Use your application to share examples of how you've successfully managed teams, delegated tasks, and fostered collaboration in past positions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen to be part of our team!
How to prepare for a job interview at Warner Hotels
✨Know Your Property Management Basics
Before the interview, brush up on your knowledge of facilities management and the specific responsibilities of a Property Manager. Understand the importance of compliance with health and safety standards, as well as how to manage maintenance budgets effectively.
✨Showcase Your Leadership Skills
Be prepared to discuss your experience in leading teams and managing external contractors. Share examples of how you've developed team members or improved processes in previous roles, as this will demonstrate your ability to foster collaboration and drive results.
✨Emphasise Guest-Centric Thinking
Since the role is all about enhancing guest experiences, think of specific instances where you’ve gone above and beyond for guests. Highlight your guest service orientation and how you’ve used feedback to improve services or facilities.
✨Prepare for Budget Management Questions
Expect questions about budget management and cost-effective operations. Be ready to discuss your experience with forecasting and planning budgets, as well as any strategies you've implemented to reduce costs while maintaining high standards.
