At a Glance
- Tasks: Support hotel operations with admin tasks and team engagement activities.
- Company: Join the vibrant team at Heythrop Park, part of Warner Hotels Group.
- Benefits: Enjoy free gym access, discounts on food, and career development opportunities.
- Other info: Diverse and inclusive workplace with flexible working options available.
- Why this job: Be a key player in creating an excellent colleague experience in a stunning location.
- Qualifications: Strong organisational skills and a passion for teamwork.
The predicted salary is between 20000 - 25000 € per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311‑bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. The Operational Support Team Member plays a key role in supporting the smooth day‑to‑day running of hotel operations through effective administration and team support.
As our Operational Support Team Member, you'll assist with general administration across a range of tasks, including:
- Employee relations
- Finance
- New starter inductions
- Uniform
- Team training compliance
- On‑boarding
- Team engagement activities
You'll be supporting the Operational Support Coordinator to ensure that the hotel teams have what they need to run their departments effectively.
Key responsibilities will include:
- Uniform and stationery ordering
- Petty cash processing
- Maintaining internal noticeboards and supporting internal communications across departments
- Acting as a point of contact for operational administration queries
- Coordinating onboarding administration and hosting inductions for new colleagues
- Supporting team IT queries
- Safe & Secure reporting and compliance
- Quarterly sundry stocktaking
- Coordinating Uniform stock in line with budget
- Supporting with live in room checks
- Monthly float counts
- Tracking open tabs on tills, to ensure they are closed daily
- Supporting colleague wellbeing initiatives, engagement activities, and recognition programmes such as “Glow Getters”
- Helping maintain a positive and inclusive team culture across the hotel
The Benefits Of Working With Warner Hotels:
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across Warner Leisure Hotels and Haven Holidays
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
Operational Support Team Member in Charlbury employer: Warner Hotels
At Heythrop Park, part of the Warner Hotels Group, we pride ourselves on fostering a supportive and inclusive work environment where every team member can thrive. Located in the stunning Cotswolds, our Operational Support Team Members enjoy a range of benefits including free gym access, generous discounts, and opportunities for career development through recognised qualifications. Join us to be part of a vibrant team culture that values diversity and promotes employee wellbeing.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Support Team Member in Charlbury
✨Tip Number 1
Get to know the hotel! Before your interview, take a stroll around Heythrop Park or check out their website. Familiarising yourself with the place will help you feel more confident and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. They can give you insider tips about the team culture and what it’s really like to work there, which can be super helpful during your interview.
✨Tip Number 3
Prepare for common questions! Think about how your skills align with the responsibilities listed in the job description. Practise your answers so you can confidently showcase how you’ll support the team and contribute to a positive workplace.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you’ll have access to all the latest job openings and updates directly from us at StudySmarter.
We think you need these skills to ace Operational Support Team Member in Charlbury
Some tips for your application 🫡
Keep Your CV Fresh:Before you hit that apply button, make sure your CV is up to date! Highlight any relevant experience that aligns with the Operational Support Team Member role. We want to see what makes you a great fit!
Read the Job Specs Carefully:Take a good look at the job description and responsibilities. Tailor your application to show how your skills match what we're looking for. It’ll help us see why you’d be a fantastic addition to our team!
Show Your Personality:Don’t be afraid to let your personality shine through in your application. We value a positive and inclusive team culture, so share what makes you unique and how you can contribute to our vibrant environment!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Warner Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Heythrop Park and the Warner Hotels Group. Familiarise yourself with their values, services, and the unique aspects of the hotel. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Admin Skills
As an Operational Support Team Member, strong administrative skills are key. Be prepared to discuss your experience with tasks like petty cash processing, onboarding, and maintaining internal communications. Bring examples of how you've successfully managed similar responsibilities in the past.
✨Emphasise Team Engagement
This role involves supporting team engagement activities and maintaining a positive culture. Think of specific instances where you've contributed to team morale or facilitated training sessions. Highlighting your ability to foster a supportive environment will resonate well with the interviewers.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in this role. This shows that you're not just interested in the job, but also in how you can grow and contribute to the team.
