At a Glance
- Tasks: Support hotel operations through admin tasks and team engagement activities.
- Company: Join the vibrant team at Heythrop Park, part of Warner Hotels Group.
- Benefits: Enjoy free gym access, discounts, and career development opportunities.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
- Why this job: Be part of a dynamic team and make a real impact on colleague experiences.
- Qualifications: Strong organisational skills and a passion for teamwork.
The predicted salary is between 22000 - 26000 £ per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311‑bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds.
As an Operational Support Team Member, you'll assist with general administration across a range of tasks, including employee relations, finance, new starter inductions, uniform, team training compliance, on‑boarding, and team engagement activities to ensure operational consistency and an excellent colleague experience. You will support the Operational Support Coordinator to ensure that the hotel teams have what they need to run their departments effectively.
Key Responsibilities- Uniform and stationery ordering
- Petty cash processing
- Maintaining internal noticeboards and supporting internal communications across departments
- Acting as a point of contact for operational administration queries
- Coordinating onboarding administration and hosting inductions for new colleagues
- Supporting team IT queries
- Safe & Secure reporting and compliance
- Quarterly sundry stocktaking
- Coordinating uniform stock in line with budget
- Supporting with live in room checks
- Monthly float counts
- Tracking open tabs on tills, to ensure they are closed daily
- Supporting colleague wellbeing initiatives, engagement activities, and recognition programmes such as “Glow Getters”
- Helping maintain a positive and inclusive team culture across the hotel
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across Warner Leisure Hotels and Haven Holidays
Diversity, equity, and inclusion are at the heart of who we are and what we do. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
Hotel Operations & Admin Specialist — Career Growth in Charlbury employer: Warner Hotels
At Heythrop Park, part of the Warner Hotels Group, we pride ourselves on being an exceptional employer that fosters a supportive and inclusive work environment. With a focus on career growth, our team members benefit from extensive training opportunities, including recognised qualifications, and enjoy perks such as discounted leisure facilities and dining. Set in the stunning Cotswolds, we offer a unique workplace where employee wellbeing and engagement are paramount, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Operations & Admin Specialist — Career Growth in Charlbury
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Heythrop Park on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and culture. We want to show that we’re not just a good fit for the role, but also for the team vibe!
✨Tip Number 3
Practice common interview questions with a mate. The more we rehearse, the more confident we’ll feel when it’s our turn to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets seen by the right people. Plus, we can keep track of our application status easily!
We think you need these skills to ace Hotel Operations & Admin Specialist — Career Growth in Charlbury
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Hotel Operations & Admin Specialist role. Highlight any relevant admin experience and team support roles you've had, as we love to see how you can contribute to our smooth operations.
Craft a Personal Cover Letter:Your cover letter is your chance to shine! Share why you're excited about joining us at Heythrop Park and how your background aligns with our values. We want to know what makes you tick and how you can help maintain our positive team culture.
Showcase Your Team Spirit:In your application, don’t forget to mention any experiences where you’ve worked in a team or supported colleagues. We value collaboration and want to see how you can contribute to our inclusive environment and colleague wellbeing initiatives.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our fantastic team!
How to prepare for a job interview at Warner Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Heythrop Park and the Warner Hotels Group. Familiarise yourself with their values, services, and any recent news. This will not only show your genuine interest but also help you tailor your answers to align with their culture.
✨Showcase Your Admin Skills
As an Operational Support Team Member, you'll be handling various administrative tasks. Be prepared to discuss your experience with administration, such as managing petty cash or coordinating onboarding processes. Bring examples of how you've successfully supported teams in previous roles.
✨Emphasise Team Engagement
Highlight your ability to foster a positive team culture. Discuss any initiatives you've been part of that improved colleague engagement or wellbeing. Mentioning specific programmes like 'Glow Getters' can demonstrate your understanding of the hotel's focus on team recognition.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for career growth. This shows you're not just interested in the job, but also in how you can contribute to and grow within the hotel.
