At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for our guests.
- Company: Join Heythrop Park, part of the Warner Hotels Group, in stunning Cotswolds.
- Benefits: Enjoy a supportive environment with opportunities for personal growth and development.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real impact while working in a fun, dynamic atmosphere.
- Qualifications: Experience in food and beverage or hospitality, with strong leadership skills.
The predicted salary is between 24000 - 36000 £ per year.
Join our team at Heythrop Park, part of the Warner Hotels Group. This 311‑bedroom hotel with two theatres, a spa, and three restaurants is set within 440 acres of parkland in the heart of the Cotswolds. Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you’re free to be yourself, make an impact, and thrive in a tight‑knit team that creates truly unique guest experiences.
The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision‑making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Responsibilities
- Act as the on‑shift leader across the department.
- Monitor operational standards and efficiency in all areas.
- Coordinate with department managers to resolve issues promptly.
- Serve as the main guest contact during the shift.
- Handle queries, complaints, VIPs, and special requests professionally.
- Maintain visibility in public areas to support engagement and satisfaction.
- Provide on‑shift support and guidance to teams across all departments.
- Reallocate resources during busy periods to maintain service levels.
- Motivate teams and lead by example with a positive, collaborative approach.
- Ensure adherence to H&S regulations, hygiene standards, and company policies.
- Act as the person responsible for emergency procedures, fire safety, and first aid.
- Complete incident reports and escalate as needed.
- Monitor upselling opportunities across F&B and retail.
- Ensure correct cash handling and billing processes.
- Support cost control while protecting guest experience.
- Conduct thorough shift handovers to ensure smooth continuity.
- Prepare shift reports on key events, feedback, and challenges.
- Communicate urgent matters to senior leadership promptly.
- Liaise with organisers and internal teams to ensure requirements are met.
- Take decisive action during emergencies or unexpected issues.
- Coordinate teams to minimise disruption and ensure guest safety.
Behaviours, Skills & Experience
- Previous experience in food and beverage or hospitality operations.
- Knowledge of food safety and hygiene standards – Level 3 food safety certificate would be desirable.
- Excellent communication and problem‑solving abilities.
- Strong leadership skills with the ability to motivate and guide a team.
Ready to discover your glow? Be part of something more than a hotel – where your personality shines and your ideas matter. While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Inclusion Statement
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
About
We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us.
Please note: Unsolicited CVs from agencies will not be considered.
Food and Beverage Supervisor in Charlbury employer: Warner Hotels
At Warner Hotels, we pride ourselves on being more than just a workplace; we are a community that values individuality and fosters personal growth. As a Food and Beverage Supervisor at Heythrop Park, you will thrive in a supportive environment where your leadership skills are nurtured, and your contributions directly enhance guest experiences. With a commitment to diversity and inclusion, we offer a vibrant work culture, opportunities for career advancement, and the chance to be part of creating unforgettable memories in the stunning Cotswolds.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor in Charlbury
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their unique environment.
✨Tip Number 2
Practice your communication skills! As a Food and Beverage Supervisor, you'll need to lead a team and interact with guests. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 3
Be ready to showcase your problem-solving abilities during the interview. Think of examples from your past experiences where you've successfully resolved issues or improved service. This will demonstrate your capability to handle challenges effectively.
✨Tip Number 4
Apply through our website for a smoother process! It shows you're serious about the role and gives us a chance to see your application in the best light. Plus, it’s a great way to stay updated on your application status.
We think you need these skills to ace Food and Beverage Supervisor in Charlbury
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your enthusiasm for creating memorable guest experiences – we want to see your personality!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Food and Beverage Supervisor role. Highlight relevant skills and experiences that align with the job description, so we can see how you fit into our team at Warner Hotels.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and what makes you a great fit for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Before the interview, brush up on your knowledge of food safety and hygiene standards. Having a Level 3 food safety certificate is a bonus, but being able to discuss these topics confidently will show that you're serious about the role.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or resolved conflicts. Highlighting your ability to motivate and guide others will resonate well with the interviewers, as they’re looking for someone who can step up when needed.
✨Engage with the Interviewers
During the interview, make sure to engage with your interviewers by asking questions about their team dynamics and guest experience strategies. This shows that you’re genuinely interested in the role and ready to contribute to their unique guest experiences.
✨Be Ready for Scenarios
Expect situational questions that test your problem-solving abilities and crisis management skills. Think of scenarios where you had to act quickly under pressure, and be prepared to explain how you handled them effectively.
