At a Glance
- Tasks: Join our Night Team to deliver exceptional customer service and support hotel operations.
- Company: Warner Hotels Group, a stunning Grade II listed hotel in the West Country.
- Benefits: Competitive pay, live-in options, gym access, and discounts for you and your friends.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
- Why this job: Be part of a supportive team and grow your skills in a vibrant environment.
- Qualifications: No experience needed, just bring your authentic self and a passion for people.
The predicted salary is between 27400 - 27400 £ per year.
Join our team at Cricket St Thomas, part of the Warner Hotels Group. This 239‑bedroom Grade II listed hotel with a theatre, spa, and restaurant is surrounded by 160 acres of parkland in the West Country.
Hourly pay rate: £13.21 dependent on age.
We have a fantastic opportunity for a Night Team Member at Warner Hotels.
The benefits of working with us:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Team Leader and team you will be a key part of the smooth running of the hotel during the night.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Nights Team Member in Chard employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a supportive work culture where every team member is valued. Located in the stunning surroundings of Cricket St Thomas, our Night Team Members enjoy competitive pay, extensive benefits including free gym access, and opportunities for career development through recognised qualifications. Join us to be part of a diverse team that prioritises guest satisfaction and personal growth, all while enjoying discounts across our leisure brands.
StudySmarter Expert Advice🤫
We think this is how you could land Nights Team Member in Chard
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels and Cricket St Thomas. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Think about common interview questions and rehearse your answers. Focus on how your personality and willingness to learn align with the role of a Night Team Member. We want to see your authentic self shine through!
✨Tip Number 3
Show off your people skills! Since this role is all about customer service, be ready to share examples of how you've helped others in the past, even if it's from previous jobs or personal experiences. We love a good story!
✨Tip Number 4
Don’t forget to follow up! After your interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows you're keen and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Nights Team Member in Chard
Some tips for your application 🫡
Be Yourself:When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. This shows us that you’re genuinely interested in the role!
Keep It Clear and Concise:While we love a good story, keep your application straightforward. Use clear language and avoid jargon to make it easy for us to understand your qualifications and enthusiasm.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role!
How to prepare for a job interview at Warner Hotels
✨Know the Hotel Inside Out
Before your interview, take some time to research Cricket St Thomas and the Warner Hotels Group. Familiarise yourself with their values, services, and what makes them unique. This will not only impress your interviewers but also help you understand how you can contribute to their mission.
✨Showcase Your People Skills
As a Night Team Member, being a 'people person' is crucial. Prepare examples from your past experiences where you've provided excellent customer service or worked well in a team. Highlight your ability to connect with guests and support your colleagues, as this aligns perfectly with what they’re looking for.
✨Emphasise Your Willingness to Learn
Since no experience is necessary, focus on your eagerness to learn and grow. Be ready to discuss how you plan to improve your knowledge of customer service and the hotel’s offerings. This shows that you’re proactive and committed to personal development, which is highly valued.
✨Be Your Authentic Self
Warner Hotels values authenticity and diversity, so don’t be afraid to let your true self shine during the interview. Share your unique background and experiences, and express how they shape your approach to customer service. This will help you stand out and resonate with their inclusive culture.
