At a Glance
- Tasks: Join our Night Team to deliver exceptional customer service and support hotel operations.
- Company: Bembridge Coast, part of the Warner Hotels Group, with stunning views and great facilities.
- Benefits: Competitive pay, live-in options, free gym access, and discounts for you and your loved ones.
- Why this job: Be part of a supportive team and grow your skills in a fun, dynamic environment.
- Qualifications: No experience needed, just bring your authentic self and a passion for customer service.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 12 - 13 £ per hour.
Join our team at Bembridge Coast, part of the Warner Hotels Group. This 258-bedroom hotel with a theatre, spa, and leisure facilities offers stunning views of the Solent on the Isle of Wight.
Hourly pay rate: £12.71 dependent on age.
Role: We have a fantastic opportunity for a Night Team Member at Warner Hotels.
Benefits:
- Potential live in available
- Free use of gym and leisure facilities
- Free or 60% discounted food onsite
- Access to numerous discounts and offers with many national brands and retailers
- A fantastic opportunity for career development through externally recognised qualifications in addition to in-house training and development (Degrees and Apprenticeship level)
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use)
What will I be doing?
As part of our supportive team, you will develop and grow into delivering a great customer service on reception, within the hotel. Alongside the Night Team Leader and team you will be a key part of the smooth running of hotel during the night.
What are we looking for?
A people person who would put the guest journey at the heart of everything they do. A willingness to learn and improve knowledge on customer service, our products and tailored selling. Someone who will care about the wider team and look to support wherever needed.
What skills do I need?
No experience necessary – just a promise to come to work as your whole authentic self.
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don’t hesitate to reach out to us at: Warner.recruitment@warnerhotels.com
Nights Team Member in Bembridge employer: Warner Hotels
Contact Detail:
Warner Hotels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Nights Team Member in Bembridge
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Warner Hotels and their values. This will help you connect with the team and show that you're genuinely interested in being part of their night crew.
✨Tip Number 2
Practice your people skills! Since this role is all about customer service, think of some scenarios where you can demonstrate your ability to handle guest queries or issues. Role-playing with a friend can really help you feel more confident.
✨Tip Number 3
Be yourself! The job description mentions they want you to come as your authentic self. So, don’t be afraid to let your personality shine through during the interview. It’s all about finding the right fit for both you and the team.
✨Tip Number 4
Apply through our website! We encourage you to submit your application directly on the Warner Hotels site. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for the role.
We think you need these skills to ace Nights Team Member in Bembridge
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills and experiences align with what we're looking for. This shows us that you’re genuinely interested in the role!
Keep It Clear and Concise: While we love a good story, keep your application straightforward. Use clear language and get to the point – we appreciate brevity and clarity!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get you on the path to joining our team!
How to prepare for a job interview at Warner Hotels
✨Know the Company
Before your interview, take some time to research Warner Hotels and their values. Understanding their commitment to diversity, equity, and inclusion will help you align your answers with what they stand for. Plus, it shows that you're genuinely interested in being part of their team.
✨Show Your People Skills
As a Night Team Member, you'll be interacting with guests and supporting your team. Be ready to share examples of how you've provided great customer service in the past, even if it's from previous jobs or volunteer work. Highlighting your people skills will make you stand out!
✨Be Authentic
Warner Hotels values authenticity, so don’t be afraid to show your true self during the interview. Share your personality and let them see who you are. This will help them understand how you fit into their team culture and how you can contribute to the guest experience.
✨Ask Questions
Prepare a few questions to ask at the end of your interview. This could be about the training opportunities available or how the team supports each other during night shifts. Asking thoughtful questions shows your enthusiasm for the role and helps you determine if it's the right fit for you.