At a Glance
- Tasks: Lead a vibrant team to create unforgettable dining experiences for guests.
- Company: Join the Warner Hotels Group at the stunning Alvaston Hall.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for personal growth.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Be part of a team that values your unique strengths and ideas.
- Qualifications: Experience in food and beverage with strong leadership and communication skills.
The predicted salary is between 24000 - 30000 £ per year.
Join our team at Alvaston Hall, part of the Warner Hotels Group. This beautiful 253-bedroom hotel is a Grade II listed Victorian half-timbered country house, making a great base for exploring Cheshire's green spaces and history.
Looking to take the next step in your leisure career? At Warner Hotels, you can discover your glow, as we believe people thrive when their unique strengths and personality are nurtured. Here, you're free to be yourself, make an impact, and thrive in a tight-knit team that creates truly unique guest experiences.
As Food and Beverage Supervisor, you'll play a crucial role in bringing that magic to life.
Role Purpose: The Food and Beverage Supervisor plays a key role in delivering exceptional dining experiences, leading the team with energy, precision, and genuine care. The position supports guest experience, resolves issues promptly, and ensures safety, compliance, and operational efficiency throughout the shift. It provides leadership, coordination, and decision-making when department heads are not present, playing a key role in upholding brand standards and supporting commercial performance. This role ensures continuity, strong communication, and effective crisis management to deliver a seamless guest experience.
Responsibilities:
- Operational Oversight: Act as the on shift leader across the department. Monitor operational standards and efficiency in all areas. Coordinate with department managers to resolve issues promptly.
- Guest Service & Experience: Serve as the main guest contact during the shift. Handle queries, complaints, VIPs, and special requests professionally. Maintain visibility in public areas to support engagement and satisfaction.
- Team Support & Leadership: Provide on shift support and guidance to teams across all departments. Reallocate resources during busy periods to maintain service levels. Motivate teams and lead by example with a positive, collaborative approach.
- Health, Safety & Compliance: Ensure adherence to H&S regulations, hygiene standards, and company policies. Act as the person responsible for emergency procedures, fire safety, and first aid. Complete incident reports and escalate as needed.
- Financial & Commercial Awareness: Monitor upselling opportunities across F&B and retail. Ensure correct cash handling and billing processes. Support cost control while protecting guest experience.
- Communication & Reporting: Conduct thorough shift handovers to ensure smooth continuity. Prepare shift reports on key events, feedback, and challenges. Communicate urgent matters to senior leadership promptly.
- Event & Function Support: Liaise with organisers and internal teams to ensure requirements are met.
- Problem Solving & Crisis Management: Take decisive action during emergencies or unexpected issues. Coordinate teams to minimise disruption and ensure guest safety.
Behaviours, Skills & Experience: Previous experience in food and beverage or hospitality operations. Knowledge of food safety and hygiene standards - Level 3 food safety certificate would be desirable. Excellent communication and problem-solving abilities. Strong leadership skills with the ability to motivate and guide a team.
Ready to discover your glow? Be part of something more than a hotel - where your personality shines and your ideas matter.
Inclusion Statement: Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share. We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at: Warner.recruitment@warnerhotels.co.uk
Please note: Unsolicited CV's from agencies will not be considered.
Locations
Food and Beverage Supervisor - Alvaston in Alderley Edge, Cheshire employer: Warner Hotels
At Warner Hotels, we pride ourselves on being an exceptional employer, offering a vibrant work culture where your individuality is celebrated and your contributions truly matter. As a Food and Beverage Supervisor at our stunning Alvaston Hall, you'll enjoy opportunities for personal and professional growth while working in a supportive team environment dedicated to creating memorable guest experiences. With a strong commitment to diversity and inclusion, we ensure that every employee feels valued and empowered to thrive in their role.
StudySmarter Expert Advice🤫
We think this is how you could land Food and Beverage Supervisor - Alvaston in Alderley Edge, Cheshire
✨Tip Number 1
Get to know the company culture! Before your interview, check out Warner Hotels' social media and website. This will help you understand their vibe and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your people skills! As a Food and Beverage Supervisor, you'll be interacting with guests and leading a team. Role-play common scenarios with a friend to boost your confidence and communication skills.
✨Tip Number 3
Prepare some questions for your interview! Asking about team dynamics or how they handle guest feedback shows you're engaged and ready to contribute to the unique experiences they create.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Warner Hotels family right from the start!
We think you need these skills to ace Food and Beverage Supervisor - Alvaston in Alderley Edge, Cheshire
Some tips for your application 🫡
Show Your Passion for Hospitality:When you're writing your application, let your love for the food and beverage industry shine through. Share experiences that highlight your enthusiasm for creating memorable guest experiences – it’s what we’re all about at Warner Hotels!
Tailor Your Application:Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We want to see how your background aligns with the role of Food and Beverage Supervisor, so don’t hold back!
Highlight Leadership Skills:As a potential leader in our team, it’s crucial to showcase your leadership abilities. Include examples of how you've motivated teams or handled challenges in previous roles – we love seeing candidates who can inspire others!
Apply Through Our Website:We encourage you to submit your application directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Before the interview, brush up on your knowledge of food and beverage operations. Familiarise yourself with the latest trends in the industry, as well as any specific practices at Warner Hotels. This will show that you're genuinely interested and ready to contribute.
✨Showcase Your Leadership Skills
As a Food and Beverage Supervisor, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully motivated a team or resolved conflicts. Highlighting these skills will demonstrate your capability to handle the responsibilities of the role.
✨Engage with Guest Experience
Think about how you can enhance guest experiences. Be ready to discuss how you would handle special requests or complaints. Showing that you prioritise guest satisfaction will resonate well with the interviewers, as it's a key part of the role.
✨Be Yourself
Warner Hotels values individuality, so don’t be afraid to let your personality shine through. Share your unique ideas and how you can bring your strengths to the team. Authenticity can set you apart from other candidates and align with their inclusive culture.
