At a Glance
- Tasks: Join our team to ensure guests enjoy a seamless stay through essential maintenance.
- Company: Gunton Hall, part of the Warner Hotels Group, surrounded by beautiful Suffolk nature.
- Benefits: Earn up to £12.71/hour, enjoy free gym access, discounted food, and exclusive brand discounts.
- Other info: Great career development opportunities with recognised qualifications and in-house training.
- Why this job: Be part of a supportive team and grow your skills in a dynamic hotel environment.
- Qualifications: No prior experience needed, just a willingness to learn and a guest-focused attitude.
The predicted salary is between 25000 - 27000 £ per year.
As part of our supportive team, you will develop and grow into delivering a great service within the Maintenance department. Alongside the Maintenance Team Leader, you will be a fundamental part of the smooth running of the guest journey from the moment each guest arrives. By working together with a large diverse and multi-skilled team, you will ensure all our guests enjoy the highest quality stay while keeping abreast of all essential maintenance repairs and minor works.
Key Responsibilities
- A skilled and detail-oriented Painter and Decorator to carry out internal and external painting and decorating, preparation works to walls and minor repairs to surfaces and structures prior to decorating/painting.
- Someone who can work independently to care for the maintenance of the building, carrying out minor tasks to ensure the building is not only looking its best, but all areas are fully functioning.
- Able to use and maintain a range of equipment to include loose hand tools, power tools and door lock equipment.
- Be guest focused, always having a positive and problem-solving attitude.
- A people person who would put the guest journey at the heart of everything they do.
- Someone who will care about the wider team and look to support wherever needed.
Required Skills and Experience
- Previous experience as a maintenance technician will help but is not essential - mainly a willingness to learn about maintenance covering a large hotel.
About the Hotel
Join our team at Gunton Hall, part of the Warner Hotels Group. This 212‑bedroom coastal hotel has a rural feel, surrounded by Suffolk woodland, gardens, a lake, and a pitch‑and‑putt course.
Salary and Benefits
- Pay rates: up to £12.71 per hour depending on age.
- Potential live‑in available.
- Free use of gym and leisure facilities.
- Free or 60% discounted food on site.
- Access to numerous discounts and offers with many national brands and retailers.
- A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degrees and Apprenticeship level).
- 20% discount for you, family & friends across our Bourne Leisure brands Warner Hotels and Haven Holidays (including further discounted breaks within Warner for you, your family, and friends to use).
Guest-Focused Maintenance Technician - Growth Path & Perks in Aldeburgh employer: Warner Hotels
At Gunton Hall, part of the Warner Hotels Group, we pride ourselves on being an excellent employer that fosters a supportive and collaborative work environment. Our team members enjoy a range of benefits including competitive pay, free access to leisure facilities, and significant discounts across our brands, all while having the opportunity for personal and professional growth through recognised qualifications and in-house training. Join us in creating memorable guest experiences in a beautiful coastal setting, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Guest-Focused Maintenance Technician - Growth Path & Perks in Aldeburgh
✨Tip Number 1
Get to know the company culture! Before your interview, check out Gunton Hall's vibe online. Understanding their values and how they treat guests will help you connect during your chat.
✨Tip Number 2
Show off your skills! If you've got experience with tools or maintenance tasks, be ready to share specific examples. We love seeing how you can contribute to keeping everything running smoothly for our guests.
✨Tip Number 3
Be a people person! Highlight your guest-focused attitude in the interview. We want to hear how you’ve solved problems or made someone’s day better – it’s all about that positive energy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get noticed by us. Plus, you’ll find all the info you need about the role and perks right there.
We think you need these skills to ace Guest-Focused Maintenance Technician - Growth Path & Perks in Aldeburgh
Some tips for your application 🫡
Show Your Guest-Focused Attitude:Make sure to highlight your passion for providing excellent service in your application. We want to see how you put the guest journey at the heart of everything you do, so share any relevant experiences that showcase your people skills!
Be Clear About Your Skills:When detailing your experience, be specific about your maintenance skills, especially if you've worked with tools or completed repairs before. We love a detail-oriented person, so don’t shy away from mentioning any painting and decorating experience you have!
Express Your Willingness to Learn:Even if you don’t have extensive experience as a maintenance technician, let us know about your eagerness to learn and grow in this role. We value a positive attitude and a willingness to develop new skills, so make that clear in your application!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll find all the info you need to get started on your journey with us at Gunton Hall!
How to prepare for a job interview at Warner Hotels
✨Know Your Stuff
Familiarise yourself with the basics of maintenance tasks, especially painting and decorating. Brush up on common tools and techniques, as well as any minor repairs you might encounter. This will show your willingness to learn and your proactive attitude.
✨Showcase Your People Skills
Since this role is guest-focused, be ready to discuss how you’ve handled customer interactions in the past. Share examples where you’ve gone above and beyond to ensure a positive experience for guests or team members.
✨Demonstrate Team Spirit
Highlight your ability to work within a diverse team. Talk about times when you’ve supported colleagues or contributed to a team project. This will resonate well, as they value someone who cares about the wider team.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the hotel. Inquire about the team dynamics, training opportunities, or how they handle maintenance challenges. This not only shows your enthusiasm but also helps you gauge if it’s the right fit for you.