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- Tasks: Join us as a Stockroom Associate, managing stock and ensuring top-notch customer service.
- Company: Warner Bros. Discovery brings iconic stories to life, offering exciting career opportunities.
- Benefits: Enjoy £12.60/hour, 28 days holiday, gym access, staff discounts, and more!
- Why this job: Be part of the magic at the Harry Potter Studio Tour, where every day is an adventure.
- Qualifications: No specific experience needed, just a positive attitude and willingness to learn.
- Other info: Flexible contracts from 32 to 40 hours, with weekend shifts required.
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are…
When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…
From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Your New Role…
At the Warner Bros Studio London Tour, we pride ourselves in being renowned for our world class customer service and best in class products. What we want are naturally friendly, enthusiastic and all-round positive individuals who want to be proud of their work.
Our Stock Associates understand that the customer is at the heart of everything we do. We are One Team who champion customer experience and every task and process we deliver in service of that. Our efficiency and ‘Can-do attitude’ allow us to get stock in the right place at the right time every day for our customers.
Role & accountabilities
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Receive deliveries and direct it to the appropriate channels
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Pick and prepare stock and deliver it to the right area
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Work together with the Retail Associates to ensure we have the right stock in the right place at the right time
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Support with all Stock Integrity actions including stock counts, cycle counts and write offs. As well as maintaining clean and tidy stock rooms and ensuring losses are kept to a minimum.
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Ensure H&S procedures are being adhered to at all times
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Proactively engage with and assist customers
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Operate a Forklift and WAV Machine at height to pick stock (training provided)
The Essentials
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Effective, confident communication, engaging proactively with visitors and colleagues
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Experience working in a fast-paced environment ideally in a store or warehouse
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Builds positive relationships with those around them
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Open to and acts on feedback
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Able to work independently and use initiative to make own decisions
Working Pattern
Contracts range from 32 to 40 hours per week, and you will be required to work weekends (Saturday and Sunday).
Your normal hours of work are between 6am and 10:30pm . Occasionally working hours could run until 12am for which you will be notified in advance.
What’s in it for you?
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£12.60 per hour
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28 days holiday (pro-rata)
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GymPass or free access to our on-site gym
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Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content
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Staff discounts on Studio Tour tickets, retail, food and beverage
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Free on-site staff car parking
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Complimentary staff shuttle bus between Watford Junction and our Studio Tour
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On-site staff Studio Café
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Option to join our pension and private healthcare schemes
Department Overview
Warner Bros. Studio Tour London – The Making of Harry Potter is the only place in the world to showcase the authentic sets, props and behind-the-scenes secrets of the Harry Potter films at the location where they were made. WBSTL was awarded Best Large Attraction UK in 2022 and we make every moment special for our visitors.
Onsite Working – This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
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WBSTL: Stockroom Associate - Warner Bros. Studio Tour - The Making Of Harry Potter employer: Warner Bros. Entertainment
Contact Detail:
Warner Bros. Entertainment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land WBSTL: Stockroom Associate - Warner Bros. Studio Tour - The Making Of Harry Potter
✨Tip Number 1
Familiarise yourself with the Warner Bros. Studio Tour and its offerings. Understanding the unique aspects of the Harry Potter experience will help you engage more effectively with customers and demonstrate your enthusiasm during the interview.
✨Tip Number 2
Showcase your ability to work in a fast-paced environment by sharing relevant experiences. Whether it's in retail or warehousing, highlight how you've successfully managed tasks under pressure, as this is crucial for the Stockroom Associate role.
✨Tip Number 3
Emphasise your communication skills. Since the role involves engaging with both customers and colleagues, being able to convey information clearly and positively will set you apart from other candidates.
✨Tip Number 4
Be prepared to discuss your approach to teamwork and collaboration. The job requires working closely with Retail Associates, so demonstrating your ability to build positive relationships and support your team will be key.
We think you need these skills to ace WBSTL: Stockroom Associate - Warner Bros. Studio Tour - The Making Of Harry Potter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Stockroom Associate position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: Emphasise any previous experience in stock management, customer service, or fast-paced environments. Use specific examples to demonstrate how your skills can contribute to the team at Warner Bros. Studio Tour.
Show Enthusiasm: Express your passion for the role and the company in your cover letter. Mention why you want to work at Warner Bros. and how you resonate with their values and commitment to customer experience.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Warner Bros. Entertainment
✨Show Your Enthusiasm
Warner Bros. values friendly and positive individuals, so make sure to express your enthusiasm for the role and the company during the interview. Share why you’re excited about working at the Studio Tour and how it aligns with your interests.
✨Demonstrate Customer Focus
Since the customer is at the heart of everything they do, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you went above and beyond to ensure a great experience for customers.
✨Emphasise Teamwork
The role requires collaboration with Retail Associates, so be ready to talk about your ability to work as part of a team. Share instances where you successfully collaborated with others to achieve a common goal.
✨Prepare for Practical Questions
Given the nature of the job, you might be asked about your experience in fast-paced environments or handling stock. Think of relevant examples from your past roles that demonstrate your ability to manage tasks efficiently and maintain stock integrity.
