Senior Trade Coordinator in Watford

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Your New Role... An exciting opportunity has opened with the Trade Marketing team at Warner Bros. Studio Tour London - The Making of Harry Potter. As Senior Trade Coordinator you will support the Trade marketing team in the day‑to‑day management of WBSTL Trade partners, ensuring a high standard of customer service and operational delivery. Acting as the main point of contact for WBSTL Trade partners, you will build effective relationships with internal teams and external partners, coordinate and attend Trade shows & events in the UK and overseas and maintain accurate and up‑to‑date administrative processes. You will contribute to the planning and communication of Trade sales activity, monitor partner performance, and help identify new opportunities across key and developing markets. Based at Warner Bros. Studio Tour London, the role supports the Trade team in the UK and beyond.

Key Responsibilities

• Act as the primary point of contact for WBSTL Trade partners, building and maintaining effective relationships with internal stakeholders and external partners.
• Support the growth and promotion of the Studio Tour by coordinating trade activity, including trade shows, sales missions, onboarding new trade partners and representing the business at industry events.
• Maintain accurate and compliant trade operations by managing administrative processes, databases, marketing materials, sales presentations, and ad‑hoc projects in line with internal approvals and brand guidelines.
• Identify and develop new Travel Trade opportunities in partnership with the Trade Account Manager, supporting annual ticket allocations based on performance, insights, and future growth potential.
• Analyse and monitor Trade partner sales performance, work with Insights team to identify trends and provide data‑led recommendations.

Skills Required

• Confident presenter with strong communication skills (both written and verbal).
• Proven influencing and negotiation skills.
• Excellent organisation and prioritisation skills with the ability to manage multiple deadlines.
• Strong attention to detail.
• Proven IT skills with a sound knowledge of Microsoft Office.
• Experience in the leisure / tourism / attractions industry an advantage.
• Educated to A level standard (or equivalent) with strong representation in Maths and English.
• Valid passport essential (international travel required).

Please Note: This role will require regular working during evenings, weekends and school holidays which are the peak operating times. Onsite Working - This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law. If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.