Business Support Assistant - Facilities - Warner Bros. Studios Leavesden (WBSL)

Welcome to Warner Bros. Discovery… the stuff dreams are made of.

Who We Are…

When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next…

From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.

Company Overview…

Warner Bros. Studios Leavesden (WBSL) is a state-of-the-art film and television studio, offering one of the largest facilities in the UK. This 200-acre site includes half a million square feet of stage space, production offices, workshops, and one of the largest indoor heated underwater filming tanks in Europe. WBSL also features a 100-acre back-lot and some of the largest sound stages in the UK.

Adjacent to the studio, WB Leavesden Park provides modern office space for production companies and houses an on-site Set Lighting & Rigging rental division. WB De Lane Lea in Soho, London, offers top-tier audio post-production facilities.

WBSL supports employees with on-site childcare (The WonderWorks) and a gym (Zone10) to promote physical and mental wellbeing. Warner Bros. Entertainment is the only Hollywood studio to own and operate a production and post-production facility in the UK.

Your New Role…

As a Business Support Assistant, you will play a vital role in the day-to-day operations of a dynamic, client-focused Facilities and Projects department. Based at Warner Bros. Studios Leavesden (WBSL), you will support purchasing and invoicing processes, ensuring smooth financial operations and contributing to the delivery of exceptional service across the studio. The department is extremely client-centric, and the Business Support Assistant represents WBSL when communicating with all stakeholders, providing a first-rate experience whilst working and delivering services at the Studios. Please note this position requires a 40-hour work week, based in the office.

Your Role Accountabilities…

• Utilise SAP, Excel, and other WBD-approved systems daily.

• Generate Facilities department operational purchase orders, adhere to the agreed budget, and monitor monthly and annual spends to ensure they align with budgets.

• Maintain department billing records and accounts, assigning all costs to the relevant ledgers.

• Create ad hoc project purchase orders for both the local ‘in-house’ project team and the larger project teams within WBSL.

• Track invoices, reconciliation, month-end, and close-out support.

• Collaborate closely with the Facilities Business Support Coordinator to ensure all purchasing and invoicing is completed for month-end and all monies are accounted for.

• Engage with the WB finance team both in the UK and globally, nurturing good working relationships and becoming a valued team member to assist with new directives and best practices.

• Monitor the Facilities monthly and annual budget, cross-referencing the WBD system (SAP) to ensure supplier invoices are submitted and paid on time, and follow up with vendors if necessary.

• Procure Facilities equipment, uniforms, stock items, and other necessities, including sourcing products, arranging supplier show and tells, and building relationships with suppliers to ensure the best price, service, and delivery.

• Assist the Facilities Business Support Coordinator in managing monthly costs associated with third-party Planned Preventative Maintenance Works (PPMs), understanding the contracted budget and payment schemes for all 50+ contacts, and ensuring timely payments.

• Perform general administrative and office duties.

• Adapt to additional tasks as required in a fast-paced, dynamic environment.

Qualifications & Experience…

• Proficiency in Microsoft Excel, Word, Outlook, and SAP (or similar systems).

• Customer service experience and a proactive, detail-oriented approach.

• Full UK driving licence.

• Strong organisational, communication and interpersonal skills; comfortable working in cross-functional teams.

• Understand the requirement for a quick turnaround without compromising standards.

• Good research skills and experience in filing both hard and soft copy records for fast and efficient retrieval.

• Able to provide clear and concise instructions across all media platforms and follow up to ensure adherence.

• Highly self-motivated, enthusiastic, and capable of working independently to meet deadlines in a fast-paced environment.

• Responsible, reliable, positive, and patient attitude.

Onsite Working – This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.

How We Get Things Done…

This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.

Championing Inclusion at WBD

Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.

If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.

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