Supervisor, Global Field Engineering

Supervisor, Global Field Engineering

City of London Full-Time 36000 - 60000 Β£ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a dynamic team providing 24/7 support for live sports and news broadcasts.
  • Company: Join a leading broadcasting company with a focus on innovation and teamwork.
  • Benefits: Competitive salary, travel opportunities, and professional development in a fast-paced environment.
  • Why this job: Be at the forefront of live production, making a real impact in the broadcasting world.
  • Qualifications: Experience in live sports technology and strong leadership skills required.
  • Other info: Exciting travel opportunities and a chance to work with cutting-edge broadcast technology.

The predicted salary is between 36000 - 60000 Β£ per year.

The Supervisor, Global Field Engineering reports to the Director, Global Field Engineering and is responsible for the timely and professional support of a 24x7x365 broadcast environment. This role manages broadcast-related support calls, monitors the broadcast environment for quality and performance, and oversees Live Production Incident Management, request fulfilment processes and high-level project management and supervision of a group of technical support professionals. The role is split between the Old Street and Chiswick offices, with frequent travel to sports events to evaluate onsite live productions, consult with onsite customers, and identify execution efficiencies.

Responsibilities

  • Supervise a team of over 10 staff in the Global Field Engineering Team, providing 24/7 broadcast and IT services to support live sports and news broadcasts at various locations.
  • Oversee the evolution of team capabilities, including recruitment, onboarding, and delegation of responsibilities to adapt to changing workloads and technological complexities.
  • Develop team members through training and development opportunities; conduct regular performance reviews and provide feedback to foster a collaborative and innovative environment.
  • Collaborate with the Director to set strategy and department goals that reflect stakeholder priorities.
  • Work with News & Sports Planning leadership and peers to develop deployment assignments for International Field Engineering, improve processes, and enhance resource efficiency.
  • Implement new field technology and best practices to optimise remote executions in line with WBD global strategies.
  • Ensure adoption of MFP (REMI) kits and workflow changes with minimal disruption to ongoing field operations; coordinate with operational and technical teams to implement new workstreams.
  • Ensure seamless transition of On-Air or Critical unresolved issues, project activities, and status updates of the broadcasting environment between shifts.
  • Manage day-to-day Incident and Request Fulfilment processes to meet Service Level Targets for the broadcast environment.
  • Periodically audit processes for compliance and effectiveness, working with Process Owners to recommend improvements.
  • Ensure field gear readiness, with emphasis on upcoming key field production needs.
  • Collaborate with Sports & News teams to align scheduling and resource availability with commercial objectives and revenue opportunities.
  • Travel (typically UK, occasionally international) is required, with the ability to lift and move equipment weighing 50 pounds or more.
  • Demonstrate strong leadership and team management skills to motivate, develop, and inspire the team.
  • Proactively troubleshoot, solve problems, and avoid issues; maintain excellent communication to represent the department globally.
  • Ability to prioritize and work autonomously under pressure to meet tight deadlines; strong interpersonal skills and teamwork.
  • Experience with budget and expense management.

Qualifications

  • Experience in live and sport field technology deployments and implementations.
  • Proven track record in supervising successful teams and delivering high standards.
  • Adept at collaborating with internal departments to deliver service excellence.

Note: This description covers the essential functions of the role and may be amended to reflect organizational needs.

Supervisor, Global Field Engineering employer: Warner Bros. Entertainment Inc.

As a Supervisor in Global Field Engineering, you will thrive in a dynamic and innovative work culture that prioritises collaboration and professional growth. With opportunities for continuous training and development, you will lead a dedicated team in a fast-paced broadcast environment, ensuring high-quality support for live sports and news productions. Our dual-location setup in Old Street and Chiswick, combined with the excitement of on-site event evaluations, offers a unique blend of stability and adventure, making us an exceptional employer for those seeking meaningful and rewarding careers.
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Contact Detail:

Warner Bros. Entertainment Inc. Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Supervisor, Global Field Engineering

✨Tip Number 1

Network like a pro! Attend industry events, meet-ups, or even online webinars related to broadcast and field engineering. The more people you know, the better your chances of landing that dream job!

✨Tip Number 2

Show off your skills! Create a portfolio or a personal website showcasing your past projects and achievements in live production and team management. This gives potential employers a taste of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching the company and its recent projects. Be ready to discuss how your experience aligns with their needs, especially in managing teams and optimising broadcast operations.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!

We think you need these skills to ace Supervisor, Global Field Engineering

Team Management
Broadcast Technology
Incident Management
Project Management
Training and Development
Process Improvement
Field Technology Implementation
Communication Skills
Problem-Solving Skills
Resource Management
Budget Management
Collaboration
Adaptability
Time Management

Some tips for your application 🫑

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience in live sports and broadcast environments, as well as any leadership roles you've held. We want to see how you can bring value to our team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about this role and how your background makes you the perfect fit. Don't forget to mention your experience with team management and incident management processes.

Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can proactively troubleshoot and solve problems, especially in high-pressure environments like live broadcasts.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people. Good luck!

How to prepare for a job interview at Warner Bros. Entertainment Inc.

✨Know Your Broadcast Basics

Make sure you brush up on your knowledge of broadcast technology and live production processes. Understanding the technical aspects will help you answer questions confidently and show that you're ready to manage a team in a fast-paced environment.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in the past. Highlight your experience in training, performance reviews, and how you've fostered collaboration. This role is all about motivating and developing a team, so be ready to discuss your leadership style.

✨Be Ready for Scenario Questions

Expect to face scenario-based questions that test your problem-solving skills. Think about potential challenges in a live broadcast environment and how you would handle them. This will demonstrate your ability to troubleshoot and maintain quality under pressure.

✨Understand the Company’s Goals

Research the company’s strategies and recent projects, especially in sports and news broadcasting. Being able to align your answers with their goals shows that you're not just interested in the role, but also in contributing to their success.

Supervisor, Global Field Engineering
Warner Bros. Entertainment Inc.
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