At a Glance
- Tasks: Provide expert support for graphics systems and lead training for Tier 2 staff.
- Company: Join a leading company in AR/VR/GFX technology with a focus on innovation.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Collaborative environment with opportunities to work on exciting new projects.
- Why this job: Be at the forefront of cutting-edge graphics technology and make a real impact.
- Qualifications: Experience with broadcasting equipment and strong troubleshooting skills required.
The predicted salary is between 50000 - 70000 £ per year.
As a specialist in graphics and a member of the COE AR/VR/GFX, the candidate will be a SME responsible for providing global 3rd Level of Engineering support, covering on call shifts to act in case of an emergency, participating in the research and selection of new technologies, ensuring complete documentation is available to all COE participants, and providing level 2 support. Additionally, the candidate will be responsible for training and overseeing the knowledge of Tier 2 support staff.
Responsibilities
- Laboratory Testing: Conducting tests on new software versions and features, tracking bugs, monitoring hardware for graphic systems, and testing graphics deployments on the cloud.
- Support: Troubleshooting, following up on issues with suppliers, managing tickets. Being available on-call for global emergencies (Major Incidents).
- Documentation and Training: Creating and updating documentation for graphic systems. Generating SOPs for Tier 2 support and providing training.
- Design and Implementation for New Projects: Including documentation and training for Tier 2 support and other COE team members.
- Participation in COE Meetings: Attending meetings to track issues, discuss new projects, and analyze and define technologies.
Strong experience with broadcasting equipment related to live productions, and knowledge of 2D and 3D graphic systems and tracking systems. Methodical in troubleshooting issues both in the lab and during support cases. Detail-oriented in creating and maintaining technical documentation. Strong communication skills and the ability to work effectively in a collaborative environment across the organization.
Nice to have: Knowledge of implementing cloud-based production solutions.
Working Arrangement: This role is advertised as Onsite, meaning all working hours and days, regardless of shift pattern, will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.
Senior Systems Engineer employer: Warner Bros. Entertainment Inc.
As a leading player in the AR/VR/GFX sector, our company offers an exceptional work environment that fosters innovation and collaboration. Employees benefit from comprehensive training opportunities, a supportive culture that values knowledge sharing, and the chance to work with cutting-edge technologies in a dynamic setting. Located onsite, our team enjoys a vibrant workplace where every member contributes to exciting projects and global initiatives, ensuring meaningful and rewarding employment.
Contact Details:
Warner Bros. Entertainment Inc. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Senior Systems Engineer
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, especially those already working in AR/VR/GFX. Attend meetups or webinars, and don’t be shy about sliding into DMs on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your experience with broadcasting equipment and graphic systems. Include any lab testing or troubleshooting projects you've worked on. This will give potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and soft skills. Be ready to discuss how you’ve handled major incidents or supported Tier 2 staff in the past. We want to see your methodical approach to problem-solving!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search. Let’s get you on board!
We think you need these skills to ace Senior Systems Engineer
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with graphics and systems engineering. We want to see how your skills align with the responsibilities mentioned in the job description, so don’t hold back on showcasing relevant projects!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our COE AR/VR/GFX team. Share specific examples of your troubleshooting skills and any experience with cloud-based solutions.
Show Off Your Communication Skills:Since this role involves training and collaboration, make sure your application reflects your strong communication abilities. We love candidates who can convey complex ideas clearly, so don’t shy away from demonstrating this in your writing.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Warner Bros. Entertainment Inc.
✨Know Your Stuff
Make sure you brush up on your knowledge of 2D and 3D graphic systems, as well as broadcasting equipment. Be ready to discuss specific technologies you've worked with and how they relate to the role. This will show that you're not just a candidate, but a subject matter expert.
✨Showcase Your Troubleshooting Skills
Prepare examples of how you've tackled complex issues in the past, especially in lab settings or during support cases. Highlight your methodical approach to troubleshooting and how it led to successful outcomes. This will demonstrate your problem-solving abilities.
✨Documentation is Key
Since creating and maintaining technical documentation is part of the job, come prepared to discuss your experience with this. Bring examples of SOPs or documentation you've created in previous roles. This will illustrate your attention to detail and organisational skills.
✨Communication is Crucial
Be ready to talk about how you've collaborated with teams in the past. Strong communication skills are essential for this role, so think of instances where you've effectively shared knowledge or trained others. This will show that you can work well in a collaborative environment.
