At a Glance
- Tasks: Deliver exceptional guest experiences by managing bookings and resolving enquiries across multiple channels.
- Company: Join the iconic Warner Bros. Studio Tour London team.
- Benefits: Enjoy a vibrant work environment with opportunities for growth and development.
- Other info: Dynamic role with a focus on teamwork and visitor satisfaction.
- Why this job: Be part of creating unforgettable experiences for visitors at a world-renowned studio.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Warner Bros. Studio Tour London is seeking a Booking & Reservations Coordinator to play an important part in delivering a seamless visitor journey from first enquiry through to ticket fulfilment, helping create a smooth, high‑quality experience that drives satisfaction and repeat visits.
You will respond to visitor enquiries across phone, email, live chat and other channels within service levels, collaborate with colleagues to resolve ticketing issues, and maintain knowledge of CRM and booking.
Onsite Reservations & Booking Specialist – Guest Experience in Liverpool employer: Warner Bros. Entertainment Inc.
Warner Bros. Entertainment Inc. is an exceptional employer, offering a vibrant work culture in the heart of Liverpool that celebrates creativity and teamwork. Employees enjoy flexible working hours, opportunities for professional development, and the chance to engage with fans of the beloved Harry Potter series, making every day a rewarding experience.
Contact Details:
Warner Bros. Entertainment Inc. Recruitment Team
