Account Manager

Overview

Support Sales team to develop specific trading strategies and associated plans in line with corporate goals and strategies to achieve customer specific objectives and targets. Build strong relationships with customers to understand their business, customers, competitors and market trends. Maintain a broad understanding of key market developments, technologies, competitors, customers and industry issues, and communicate relevant information to the business in a timely manner.

Responsibilities

• Support Sales team to develop specific trading strategies and associated plans in line with corporate goals and strategies to achieve customer specific objectives and targets.
• Work with the Associate Director and Director of Technology to highlight key growth opportunities for Filmbankmedia technology across existing accounts markets.
• Build strong relationships with existing and new customers to create an understanding of their business, customers, competitors and market trends.
• Develop and maintain collaborative relationships with Filmbankmedia teams including; Sales, Servicing, Legal, Marketing, Finance and Technical divisions.
• Maintain a broad understanding of key market developments, technologies, competitors, customers and industry issues. Ensure relevant information is communicated to the business in a timely manner.
• Develop market leading trading strategies that achieve Filmbankmedia objectives, maximizing revenue and profit across the existing customer base.
• Manage on-going agendas with senior customer contacts to ensure that Filmbankmedia is continually seen as the most progressive supplier of choice for partnership opportunities.
• Identify incremental and emerging business opportunities across the existing customer base.
• Represent Filmbankmedia at key trade shows.
• Evaluate Content Delivery Networks and studio DRM (Digital Rights Management) requirements for early window and/or Home Entertainment window consideration.
• Within Customer Management, a priority is currently assigned to Transport, Healthcare, Prisons, Maritime and LATAM STSL clients, subject to future business needs.
• Manage budgets to ensure delivery of all objectives for all assigned sectors and ensure accountability for timely and accurate forecasts.
• Work with the business to ensure clarity and alignment on expectations of deliverables from your sectors and its customers. Provide recommendations to Senior Management clearly demonstrating the business case and rationale for proposed actions.
• Demonstrate commercial awareness both internally and externally, and recommend actions that support the broader Company business agenda. Liaise with key stakeholders to manage return on investment. Identify priorities and request development funds as required.
• Monitor and ensure all systems and relevant inter-departmental information is updated in a timely and effective manner. Ensure all Company processes and admin requirements are followed appropriately.
• Proven experience within a licensing and distribution and/or technology sales background. Knowledge of Cloud based distribution networks, including storage, integration, distribution, and means of delivery to platforms and devices. Strong track record of delivering opportunities with existing accounts in diverse territories and sectors. Ability to negotiate with people at all levels including internal and external stakeholders. Proven track record of delivering against sales revenue objectives. Problem-solving capability and ability to generate ideas and solutions. Positive and determined approach to researching and analysing new business opportunities (desktop research, industry websites, LinkedIn, and similar resources). Ability to manage prospective client expectations and keep promises.
• Identify opportunities with existing customer/accounts to generate incremental revenue for Filmbankmedia\’s licences across defined digital market sectors. Formulate and identify value through creative account management in each sector, presenting ideas and presenting them internally together with clear objectives and deadlines to meet financial targets. Develop and implement effective channel strategies that deliver maximum revenue and profit for Filmbankmedia. Manage accounts by developing customer relationships that deliver a commercial advantage for Filmbankmedia. Ensure excellence in all facets of the sales function internally and externally.
• To maximise sales and margin of all Filmbankmedia products (content & technology) across the company\’s existing EMEA Transport, Healthcare, Prisons, Maritime and LATAM STSL customer base, finding long-term value through the building of effective customer relationships alongside a total revenue management approach.

Working model

Hybrid Working – This role is advertised as a Hybrid work model, that combines remote and in-office work, following our current company policy and to be agreed with your Line Manager. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement where this is essential to business needs and upon reasonable notice to you.