Support Engineer Production in Uxbridge

Requirements

• We are looking for a strong understanding of the production engineering environment.
• We are looking for a strong understanding of the broadcast chain.
• We are looking for outstanding troubleshooting skills and the ability to fault find from first principles.
• We are looking for someone who stays calm and performs well in high-pressure, time-critical broadcast production environments.
• We are looking for extensive broadcast technical background, including IP video 2110, AES67, NMOS, UHD and HD video, HDR and SDR video, 5.1 and Dolby Atmos audio, graphics, VR/AR, replay, and codecs.
• We are looking for a good understanding of IT technologies and related challenges, including network, virtualization, storage, cloud services, and security.
• We value the ability to learn and keep up with technical changes in a constantly changing environment.
• We value strong prioritisation, communication, and documentation skills.
• We value a strong team player with self-motivation and consistent customer service focus.
• We value an appreciation of project management and working knowledge of health and safety best practice.
• These requirements are desirable but not essential; candidates with a strong technical background, drive to learn, and aptitude will be considered.

Responsibilities

• We support live productions for TNT Sports and Discovery/Eurosport.
• We support sports productions such as football, cricket, rugby, and cycling.
• We provide tier 2 broadcast engineering support for studios, production, and post-production.
• We work closely with Tier 1 teams in Chiswick and Paris.
• We collaborate with Tier 2 and Tier 3 Centre of Excellence teams to resolve issues and improve broadcast platforms.
• We contribute to wider projects alongside leading industry experts.
• We ensure delivery of engineering requirements alongside other engineering teams.
• We work with Production to ensure the smooth running of live events.
• We implement ticketing through to resolution and carry out repairs and maintenance.
• We support team projects and assist the Projects team with large-scale work.
• We ensure shared technical documentation is updated and communication remains effective.
• We assist Management and Lead Broadcast Engineers as required.
• We respond to stakeholders in a positive, friendly, and proactive manner.
• We follow a health and safety culture with relevant maintenance and safe operating practices.
• Technologies
• Cloud
• Support
• Network
• Security
• VR
• More

We are Warner Bros.

Discovery, home to iconic content, beloved brands, and world-class storytelling across entertainment and sports.

Our WBD Sports Europe team reaches 130 million people each month across more than 200 markets and 20 languages, covering major sporting events including the Olympics, tennis Grand Slams, cycling Grand Tours, the WHOOP UCI Mountain Bike World Series, the PGA TOUR in some markets, the FIM Endurance World Championship, The Ocean Race, the FIM Speedway GP, and major winter sports championships and World Cups.

Our broadcast technology and IT teams design, build, implement, and maintain the systems that power our sports and entertainment services.

This role is based onsite in Stockley Park, London on a shift pattern including weekends and occasional nights, with some work at other sites such as Chiswick Park.

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