Tier 2 - Support Engineer Production
Tier 2 - Support Engineer Production

Tier 2 - Support Engineer Production

Camden Town Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support live productions for major sports events and ensure smooth broadcasting.
  • Company: Join Warner Bros. Discovery, a leader in entertainment and sports technology.
  • Benefits: Competitive salary, dynamic work environment, and opportunities for growth.
  • Why this job: Be part of exciting live events and enhance your technical skills in a fast-paced setting.
  • Qualifications: Strong troubleshooting skills and a background in broadcast technology required.
  • Other info: Shift-based role with potential for weekend and night work.

The predicted salary is between 36000 - 60000 ÂŁ per year.

Overview

Support live productions for TNT Sports and Discovery/Eurosport, covering football, cricket, rugby and cycling. Provide engineering tier 2 (old tier1) support for studios, production and post‑production, collaborating closely with Tier 1 teams in Chiswick and Paris, as well as Tier 3 (COE) teams to resolve issues and improve broadcast platforms.

Location & Shift Pattern

Chiswick Park, London. Shift‑based pattern including weekends and occasional nights, with occasional work at other sites such as Stockley Park.

Responsibilities

  • Deliver all engineering requirements in partnership with other teams.
  • Support production markets in Stockley Park and the Nordic regions remotely and onsite.
  • Ensure smooth running of live events and resolve tickets from start to resolution.
  • Assist the Projects team with large‑scale work and keep technical documentation up to date.
  • Communicate proactively with stakeholders and follow a health & safety culture.

Qualifications & Skills

  • Strong understanding of the production engineering environment and broadcast chain.
  • Excellent troubleshooting skills, fault‑finding from first principles and calm under high‑pressure, time‑critical broadcast production environments.
  • Broad broadcast technical background (IP video 2110, AES 67, NMOS, UHD & HD video, HDR & SDR video, 5.1 & Dolby Atmos audio, Graphics, VR/AR, replay and codecs).
  • Good understanding of IT technologies (network, virtualization, storage, cloud services, security). Ability to learn and keep up with technical changes.
  • Excellent communication, documentation and customer service skills, strong teamwork and self‑motivation.
  • Working knowledge of health & safety best practice and an appreciation of project management.

On‑site Working

All working hours and days will be carried out at the place of work, subject to applicable laws and company policy.

Warner Bros. Discovery is a world leader in entertainment and sports, delivering world‑class technology and support for its iconic content and brands. Join us to shape the future of broadcast and technology.

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Tier 2 - Support Engineer Production employer: Warner Bros. Discovery

Warner Bros. Discovery is an exceptional employer, offering a dynamic work environment in Chiswick Park, London, where you can thrive in the fast-paced world of live sports production. With a strong emphasis on teamwork and collaboration, employees benefit from ongoing professional development opportunities and a culture that prioritises health and safety. Join us to be part of a leading company that values innovation and supports your growth in the exciting field of broadcast technology.
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Contact Detail:

Warner Bros. Discovery Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Tier 2 - Support Engineer Production

✨Tip Number 1

Network like a pro! Reach out to folks in the industry, especially those already working at Warner Bros. Discovery. A friendly chat can open doors and give you insider info on what they're really looking for.

✨Tip Number 2

Show off your skills! If you’ve got a portfolio or examples of your work, bring them along to interviews. Demonstrating your troubleshooting prowess and technical know-how can really set you apart from the crowd.

✨Tip Number 3

Be proactive! During interviews, ask insightful questions about the team dynamics and projects. This shows you're genuinely interested and ready to jump in and collaborate with others.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the team and ready to support live productions like a champ!

We think you need these skills to ace Tier 2 - Support Engineer Production

Troubleshooting Skills
Fault-Finding
Broadcast Engineering
IP Video 2110
AES 67
NMOS
UHD & HD Video
HDR & SDR Video
5.1 & Dolby Atmos Audio
Graphics
VR/AR
Replay and Codecs
IT Technologies
Network
Virtualization
Storage
Cloud Services
Security
Communication Skills
Documentation Skills
Customer Service Skills
Teamwork
Self-Motivation
Health & Safety Best Practice
Project Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV reflects the skills and experiences that match the job description. Highlight your understanding of production engineering and any relevant technical background to show us you’re the right fit for the role.

Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about broadcast technology and how your troubleshooting skills can shine in high-pressure environments. This is your chance to show off your personality and enthusiasm!

Showcase Your Teamwork Skills: Since collaboration is key in this role, mention specific examples of how you've worked effectively with others in past positions. We want to see that you can communicate well and contribute positively to a team.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Warner Bros. Discovery

✨Know Your Broadcast Basics

Make sure you brush up on your understanding of the production engineering environment and the broadcast chain. Familiarise yourself with key concepts like IP video 2110, AES 67, and Dolby Atmos audio. This knowledge will help you answer technical questions confidently.

✨Showcase Your Troubleshooting Skills

Prepare to discuss specific examples where you've successfully resolved issues under pressure. Think about times when you had to troubleshoot in a live environment and how you approached fault-finding from first principles. This will demonstrate your calmness and problem-solving abilities.

✨Communicate Like a Pro

Since communication is key in this role, practice articulating your thoughts clearly and concisely. Be ready to explain complex technical concepts in simple terms, as you'll need to collaborate with various teams and stakeholders. Good communication can set you apart!

✨Understand Health & Safety Practices

Familiarise yourself with health and safety best practices relevant to the broadcast industry. Be prepared to discuss how you would ensure a safe working environment during live productions. Showing that you value safety will reflect positively on your candidacy.

Tier 2 - Support Engineer Production
Warner Bros. Discovery
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  • Tier 2 - Support Engineer Production

    Camden Town
    Full-Time
    36000 - 60000 ÂŁ / year (est.)

    Application deadline: 2027-10-24

  • W

    Warner Bros. Discovery

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