At a Glance
- Tasks: Receive and manage stock, ensuring it's in the right place for our customers.
- Company: Join Warner Bros. Discovery, a leader in storytelling and entertainment.
- Benefits: Earn £13.45/hour, enjoy 28 days holiday, gym access, and exclusive discounts.
- Other info: Flexible contracts with opportunities for growth and development.
- Why this job: Be part of a dynamic team that champions customer experience and creativity.
- Qualifications: Confident communication skills and ability to thrive in a fast-paced environment.
The predicted salary is between 27000 - 28000 £ per year.
Welcome to Warner Bros. Discovery… the stuff dreams are made of.
Who We Are… When we say, “the stuff dreams are made of,” we’re not just referring to the world of wizards, dragons and superheroes, or even to the wonders of Planet Earth. Behind WBD’s vast portfolio of iconic content and beloved brands, are the storytellers bringing our characters to life, the creators bringing them to your living rooms and the dreamers creating what’s next… From brilliant creatives, to technology trailblazers, across the globe, WBD offers career defining opportunities, thoughtfully curated benefits, and the tools to explore and grow into your best selves. Here you are supported, here you are celebrated, here you can thrive.
Our studios are considered one of the foremost motion picture and television production and post-production facilities in the world. They inform, engage, and transport audiences to new worlds. The key to that lies with our Studio Operations group, which includes areas like soundstage/backlot set rentals, events, design, culinary, construction, landscaping and much more. Whether it’s hosting an unforgettable studio tour, creating an optimal workspace, or equipping talent to tell the best stories, these teams lay the foundation for the memorable experiences we provide.
Your New Role… At the Warner Bros Studio London Tour, we pride ourselves in being renowned for our world class customer service and best in class products. What we want are naturally friendly, enthusiastic and all-round positive individuals who want to be proud of their work.
Our Stock Associates understand that the customer is at the heart of everything we do. We are One Team who champion customer experience and every task and process we deliver in service of that. Our efficiency and ‘Can-do attitude’ allow us to get stock in the right place at the right time every day for our customers.
Role & accountabilities
- Receive deliveries and direct it to the appropriate channels
- Pick and prepare stock and deliver it to the right area
- Work together with the Retail Associates to ensure we have the right stock in the right place at the right time
- Support with all Stock Integrity actions including stock counts, cycle counts and write offs. As well as maintaining clean and tidy stock rooms and ensuring losses are kept to a minimum.
- Ensure H&S procedures are being adhered to at all times
- Proactively engage with and assist customers
- Operate a Forklift and WAV Machine at height to pick stock (training provided)
The Essentials
- Effective, confident communication, engaging proactively with visitors and colleagues
- Experience working in a fast-paced environment ideally in a store or warehouse
- Builds positive relationships with those around them
- Open to and acts on feedback
- Able to work independently and use initiative to make own decisions
Working Pattern
Contracts range from 32 to 40 hours per week, and you will be required to work weekends (Saturday and Sunday). Your normal hours of work are between 6am and 10:30pm. Occasionally working hours could run until 12am for which you will be notified in advance.
What’s in it for you?
- £13.45 per hour
- 28 days holiday (pro-rata)
- GymPass or free access to our on-site gym
- Exclusive access to our Screeners App, with our exciting Warner Bros. and HBO content
- Staff discounts on Studio Tour tickets, retail, food and beverage
- Free on-site staff car parking
- Complimentary staff shuttle bus between Watford Junction and our Studio Tour
- On-site staff Studio Café
- Option to join our pension and private healthcare schemes
Onsite Working
This role is advertised as Onsite, meaning all working hours and days (regardless of shift pattern) will be carried out at the place of work. Subject to any applicable laws, WBD / your Line Manager reserves the right to change this working agreement, where this is essential to business needs and upon reasonable notice to you.
How We Get Things Done…
This last bit is probably the most important! Here at WBD, our guiding principles are the core values by which we operate and are central to how we get things done. You can find them at www.wbd.com/guiding-principles/ along with some insights from the team on what they mean and how they show up in their day to day. We hope they resonate with you and look forward to discussing them during your interview.
Championing Inclusion at WBD
Warner Bros. Discovery embraces the opportunity to build a workforce that reflects a wide array of perspectives, backgrounds and experiences. Being an equal opportunity employer means that we take seriously our responsibility to consider qualified candidates on the basis of merit, regardless of sex, gender identity, ethnicity, age, sexual orientation, religion or belief, marital status, pregnancy, parenthood, disability or any other category protected by law.
If you’re a qualified candidate with a disability and you require adjustments or accommodations during the job application and/or recruitment process, please visit our accessibility page for instructions to submit your request.
Stock Associate employer: Warner Bros. Discovery
At Warner Bros. Discovery, we pride ourselves on fostering a vibrant work culture where creativity and collaboration thrive. As a Stock Associate at our renowned London Studio Tour, you will enjoy competitive pay, generous holiday allowances, and access to exclusive benefits like gym facilities and staff discounts, all while being part of a team that champions customer experience and personal growth. Here, your contributions are celebrated, and you have the opportunity to develop your skills in a dynamic environment that values diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Stock Associate
✨Tip Number 1
Get to know the company! Before your interview, dive into Warner Bros. Discovery's values and recent projects. This shows you’re genuinely interested and helps you connect your skills to their mission.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. Focus on how your past experiences align with the Stock Associate role and be ready to share specific examples.
✨Tip Number 3
Dress the part! Even if it’s a casual environment, looking smart and professional can make a great first impression. It shows you respect the opportunity and are serious about the role.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Stock Associate
Some tips for your application 🫡
Show Your Enthusiasm:When you're writing your application, let your passion for the role shine through! We want to see that you're excited about being part of the Warner Bros. team and how you can contribute to our world-class customer service.
Tailor Your Application:Make sure to customise your application to highlight your relevant experience. Mention any past roles in fast-paced environments or customer service, as this will show us you understand what it takes to be a Stock Associate.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. This helps us get a quick grasp of what you bring to the table!
Apply Through Our Website:Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Warner Bros. Discovery
✨Know the Company
Before your interview, take some time to research Warner Bros. Discovery. Familiarise yourself with their values and guiding principles. This will not only show your enthusiasm but also help you align your answers with what they stand for.
✨Show Your Customer Service Skills
As a Stock Associate, customer experience is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to communicate effectively and engage proactively with both customers and colleagues.
✨Demonstrate Your Team Spirit
WBD emphasises teamwork, so be ready to discuss how you've successfully collaborated with others in fast-paced environments. Share specific instances where your 'Can-do attitude' made a difference in achieving team goals.
✨Be Ready for Practical Questions
Since the role involves stock management and possibly operating machinery, expect practical questions about these tasks. Brush up on your knowledge of stock integrity actions and safety procedures, and be prepared to discuss how you would handle various scenarios.
