At a Glance
- Tasks: Deliver exceptional customer service and help organise exciting hobby events.
- Company: Join Warlord Games, a fast-growing hub for the hobby community.
- Benefits: Enjoy competitive pay, discounts, and fun onsite gaming facilities.
- Other info: Flexible zero hours role with opportunities for personal growth.
- Why this job: Be part of a passionate team and fuel your love for historical wargaming.
- Qualifications: Outgoing personality and a drive to learn and engage with customers.
The predicted salary is between 25000 - 25000 £ per year.
Our recently opened Warlord Games Wigan store is not just a shop – it’s a hub for the hobby community. We’re currently recruiting for zero hours staff to support the North West Community Manager who runs the store and is responsible for building the hobby in the region. You’ll be helping in the store in busy periods as well as providing cover for when the Community Manager isn’t available.
Responsibilities
- Delivering exceptional customer service to everyone who enters the store
- Demonstrating how to play our games to new players
- Teaching basic painting and modelling skills
- Keeping the store clean and tidy, and well stocked
- Expanding the store’s range of painted models and terrain
- Organising and running hobby events
- Assisting with opening and closing the store
Full training on all aspects of the job will be provided.
Key Requirements
- You’ll need to be an outgoing and passionate champion of historical wargaming.
- As well as providing brilliant customer service to everyone who walks in the store you’ll be engaging with hobbyists to understand their interests, helping them develop their skills and find the products to fuel their passion.
- Previous retail experience isn’t necessary, but you’ll need to demonstrate an ability to interact positively with a range of people.
- You don’t need to be the best painter or have an encyclopaedic knowledge of the rules or historical periods, but you do need to be driven to constantly improve your knowledge and skills, and to help other people do the same.
- On top of the basics of keeping the store well stocked and clean, you'll help plan, organise and promote hobby events, so you’ll need to show initiative and have good personal organisation.
- You may occasionally open or close the store so you’ll need to be reliable and trustworthy.
Location
This role is based in the Wigan store.
Salary
Starting hourly rate of £12.71.
Benefits
At Warlord we offer great benefits to our employees, including a pension scheme (when eligible), an employee assistance programme, Warlord Games discounts, free car parking, a Christmas party and onsite gaming facilities.
How to Apply
Please apply here by sending us your CV and a covering letter, letting us know how your experiences and skills would be a great fit for this role at Warlord Games.
Wigan Store Sales Assistant (zero hours) employer: Warlord Games
Warlord Games is an exceptional employer, offering a vibrant work culture that fosters creativity and community engagement in the heart of Wigan. Employees benefit from comprehensive training, flexible zero-hour contracts, and unique perks such as discounts on products, free parking, and access to onsite gaming facilities, all while contributing to a passionate team dedicated to enhancing the hobby experience for wargaming enthusiasts.
StudySmarter Expert Advice🤫
We think this is how you could land Wigan Store Sales Assistant (zero hours)
✨Tip Number 1
Get to know the store and its community! Spend some time in the Warlord Games Wigan store, chat with customers, and understand what they love about the hobby. This will help you connect better during your interview and show that you're genuinely interested.
✨Tip Number 2
Show off your passion for historical wargaming! Whether it's through personal projects or experiences, share your enthusiasm and knowledge during conversations. We want to see that spark in you, so let it shine!
✨Tip Number 3
Practice your customer service skills! Role-play with friends or family to get comfortable engaging with different types of people. Being friendly and approachable is key, especially when helping new players learn the ropes.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re keen on being part of the Warlord Games family right from the start!
We think you need these skills to ace Wigan Store Sales Assistant (zero hours)
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for historical wargaming in your application. Share any experiences or hobbies that showcase your love for the community and how you can contribute to our store's vibrant atmosphere.
Tailor Your CV:Make sure your CV highlights relevant skills and experiences that align with the role. Even if you don’t have retail experience, focus on your ability to engage with people and your willingness to learn.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Tell us why you want to work at Warlord Games and how your unique skills can help us deliver exceptional customer service and run exciting hobby events.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Warlord Games!
How to prepare for a job interview at Warlord Games
✨Know Your Hobby
Make sure you brush up on your knowledge of historical wargaming and the products Warlord Games offers. Being able to chat about games, models, and painting techniques will show your passion and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Think of examples from your past experiences where you provided excellent customer service. Even if you haven't worked in retail before, any experience where you helped others or engaged positively with people can be relevant. Be ready to share these stories!
✨Demonstrate Initiative
Warlord Games is looking for someone who can help organise and promote hobby events. Come prepared with ideas for events you could run or how you might engage the community. This shows you're proactive and ready to contribute right away.
✨Be Reliable and Trustworthy
Since you'll occasionally be opening and closing the store, emphasise your reliability. Share any experiences that highlight your trustworthiness, whether in previous jobs or personal commitments. This will reassure them that they can count on you.
