Company Description
Warhammer is a gaming and hobby company headquartered at 705 Rue Sainte-Catherine O, Montréal, Quebec, Canada, with a strong international presence. The company is known for immersive tabletop worlds, miniature collections, and related hobby products that engage a diverse community of enthusiasts. Warhammer focuses on delivering high-quality experiences in both retail and online environments, supporting customers through dedicated stores, events, and digital channels. Team members contribute to a collaborative culture that values creativity, customer engagement, and long-term brand loyalty.
Role Description
The Sales and Marketing Specialist is a full-time, on-site role based in the City of Nottingham. This position is responsible for driving sales performance in local and regional markets, managing customer relationships, and supporting marketing initiatives that grow brand awareness and revenue. Day-to-day tasks include engaging with customers on the shop floor, presenting product features and benefits, managing promotions, and tracking sales metrics. The role also involves coordinating with marketing teams to execute campaigns, supporting training for store staff on sales techniques and product knowledge, and gathering feedback to improve customer experience. The specialist collaborates with cross-functional teams to ensure consistent brand messaging and a high standard of service across channels.
Qualifications
- Candidates should possess strong Communication and Customer Service skills to engage diverse customers and build lasting relationships.
- Candidates should possess proven Sales skills and experience in Sales Management to achieve targets and manage sales pipelines effectively.
- Candidates should possess Training and coaching abilities to support and develop team members in sales and customer engagement.
- Candidates should possess basic marketing knowledge, including promotional planning and campaign support, preferably in retail or consumer products.
- Relevant experience in retail, hobby, gaming, or entertainment industries is beneficial.
- Strong organizational skills, attention to detail, and comfort working with sales and marketing tools (e.g., CRM, POS, analytics) are preferred.
- Ability to work on-site in Nottingham, collaborate with a diverse team, and adapt to a fast-paced environment.
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