At a Glance
- Tasks: Welcome visitors and ensure a safe, secure environment at our prestigious Manchester site.
- Company: Join a leading security team in the most sustainable office building in Manchester.
- Benefits: Enjoy competitive pay, healthcare, pension scheme, and 24/7 support.
- Other info: Flexible shift pattern with a supportive team and additional perks through ReWard membership.
- Why this job: Gain valuable experience in the security industry with guaranteed hours and career growth.
- Qualifications: Must have valid SIA and CCTV licences, plus excellent customer service skills.
The predicted salary is between 14.91 - 14.91 £ per hour.
Are you looking to gain more experience within the security industry? Are you an experienced Front of House Officer who is looking for a permanent contract with guaranteed hours and would like the opportunity to apply your transferrable skills and experiences in the most sustainable office building in Manchester?
We are seeking a Front of House Security Officer to join our team at our prestigious site in Manchester. The ideal candidate will possess exceptional customer service skills, be well-spoken and well-presented, and demonstrate the ability to work independently and proactively. Fluency in clear English, excellent timekeeping skills, and computer literacy are essential.
Position: Front of House Security Officer
Pay rate: £14.91 per hour
Location: Manchester
Shift Pattern: 4 on 4 off, 42 Hours Per Week, 07:00 - 19:00
Benefits include:
- Company Pension scheme
- Healthcare Cash plan
- Life Assurance benefits
- Access to 24/7 free Employee Assistance programme
- Cycle to work salary sacrifice scheme
- Plus, additional benefits we offer via our ReWard membership
Main Duties:
- The administration of all other aspects involved in access control to a defined level.
- Act as a first point of contact for greeting visitors entering.
- Clear communicational and organisational skills.
- Exceptional customer service.
- To assist with deliveries and post in contacting relevant tenant to advise.
- To assist with contractors in signing in/out.
- Issuing of access cards to contractors and visitors.
- Respond to email and telephone requests relating to any issues in a timely manner.
- To report any security issues to the onsite security supervisor.
- Comply with and operate site security instructions and policies.
- Comply with and operate site emergency and Health & Safety procedures; respond as necessary to emergencies, including assistance to the emergency services in the event of fire/bomb threats.
Must Have:
- Valid SIA licence and CCTV Licence.
- Proven work experience as a Receptionist, Front of the House Officer, or similar role (min 1 year).
- Excellent customer service and communication skills.
- Professional attitude and appearance.
FOH Security Officer - Manchester - M3 5EN in Salford employer: Ward
Join our team as a Front of House Security Officer in Manchester, where we prioritise employee well-being and professional growth. Enjoy a supportive work culture with guaranteed hours, competitive pay, and a comprehensive benefits package including a company pension scheme and healthcare cash plan. Our prestigious site not only offers a sustainable working environment but also fosters a sense of community, making it an excellent place for those looking to advance their careers in the security industry.
StudySmarter Expert Advice🤫
We think this is how you could land FOH Security Officer - Manchester - M3 5EN in Salford
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. Sometimes, it's all about who you know, so don’t be shy about asking for referrals or advice.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and security scenarios. We recommend role-playing with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show up looking sharp! First impressions matter, especially in a Front of House role. Dress professionally and maintain a positive attitude to demonstrate that you’re the right fit for the team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace FOH Security Officer - Manchester - M3 5EN in Salford
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your exceptional customer service skills in your application. We want to see how you’ve gone above and beyond in previous roles, so share specific examples that demonstrate your ability to engage with visitors and handle inquiries.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your experience and skills. Avoid fluff and focus on what makes you a great fit for the Front of House Security Officer role.
Tailor Your Application:Don’t just send out the same application everywhere! Tailor your CV and cover letter to match the job description. We’re looking for candidates who can demonstrate their understanding of the role and how their experiences align with our needs.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and you’ll find all the details you need about the role and our company there!
How to prepare for a job interview at Ward
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Front of House Security Officer. Familiarise yourself with access control procedures, emergency protocols, and customer service expectations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this position, prepare examples from your past experiences where you’ve gone above and beyond for a customer. Think about situations where you resolved issues or made someone’s day better. This will demonstrate your ability to handle the front-of-house duties effectively.
✨Dress to Impress
As a Front of House Officer, your appearance matters. Dress smartly and professionally for the interview to reflect the standards expected in the role. A well-presented candidate not only makes a good impression but also shows that you take the opportunity seriously.
✨Practice Clear Communication
Fluency in clear English is essential, so practice articulating your thoughts clearly and concisely. You might want to rehearse common interview questions with a friend or in front of a mirror. This will help you feel more comfortable and ensure you convey your points effectively during the actual interview.
