Mobile Response Officer - London / West London

Do you have security experience and hold a UK Manual driving licence? Can you work independently while maintaining a high level of professionalism? Are you looking for a fast-paced, dynamic role where no two days are the same? We are seeking Mobile Security Officers to join our security team, providing rapid response and proactive patrolling across multiple client sites.

This role requires a high level of vigilance, strong problem-solving skills, and the ability to manage security concerns efficiently. You will be responsible for locking and unlocking premises, responding to alarms, and conducting site patrols as required.

Pay Rate: £14.42 per hour

Shift Pattern: nights and weekends. Working days every Sat and Sun. Nights 1800 to 0600. Days 0600 to 1800

Location: MUST be able to commute to Eltham to collect vehicle - covering Central and West London sites

Role Requirements:

• Full UK Manual Driving Licence & SIA Door Supervisor Licence
• Good interpersonal skills with an ability to communicate clearly with people at all levels projecting a confident and professional manner.
• To be able to observe and accurately record incidents as they occur.
• Physically fit for the environment of the workplace.
• To be always of smart appearance whilst representing the company image.
• To be punctual in attendance.
• Able to work with minimal supervision.
• Proficient with mobile phone technology.

Benefits:

• Company vehicle provided for patrols
• Financial support for SIA Licensing and renewals
• Company Pension Scheme
• Life Assurance benefits
• Employee referral scheme
• Career progression, training, and development opportunities
• Additional benefits via our ReWard membership:

• Discounted gym memberships
• Savings at major retailers and travel providers
• Restaurant and supermarket vouchers
• Cinema tickets
• Access to a 24/7 Employee Assistance Programme

Main Duties:

• To provide regular foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
• To effectively control the access to the client’s premises, examining documentation to ascertain the authenticity and authority to gain access.
• Where provided to provide monitoring functions to CCTV and alarm functions.
• To be aware of the operation of those functions and to respond as required.
• When required to assist and escort visitors to their destinations within the client complex.
• To submit detailed reports on the discovery of issues relating to health and safety and crime to the relevant authority either verbally or in report form as required.
• In line with Company policy carry out routine search procedures in a sensitive manner to include vehicles, buildings and persons.
• To effectively deal with all incidents falling within the security remit and to effectively report all incidents to the relevant authority.
• To provide a locking service as required, locking doors and gates as required by the client.
• To provide a point of contact and information centre to staff and visitors.
• To attain the first aid qualifications to meet the Company requirements under the health and safety regulations (as required).
• To maintain a log of all visitors, incidents and any other records that may be required by the client.
• To maintain the client's key safe to issue and record all movements of keys within the client's premises.
• To identify suspicious persons and actions and report such circumstances.

Must Haves:

• Valid SIA Door Supervisor Licence
• Full UK Manual Driving Licence
• Previous experience in a mobile security role (preferred but not essential)
• Strong customer service and communication skills
• Ability to think quickly and solve problems under pressure
• Positive attitude towards people and challenges
• Ability to work independently and respond flexibly to different locations