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- Tasks: Provide top-notch customer service and maintain security at a prominent facility.
- Company: Join a leading security firm with a focus on professionalism and teamwork.
- Benefits: Earn £13.45 per hour, enjoy gym discounts, and access to training opportunities.
- Other info: Flexible shifts available; ideal for students looking for part-time work.
- Why this job: Make a difference by ensuring safety and providing support in a dynamic environment.
- Qualifications: Must have SIA licence and proven experience in security roles.
The predicted salary is between 27000 - 28000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Contract Support Officer to safeguard a prominent facility in Luton/Pistone.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £13.45 per hour
- Shift Pattern: Days, Nights and Weekends
- Location: Luton/Pistone - Ideally Driving License Required
Role Requirements:
- SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Experience within a Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate - Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors.
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email.
- Report any issues to the supervisor or duty manager.
- Always conduct yourself in a professional manner.
- Respond to emergencies.
- Deal with conflict in an appropriate manner if required.
- Write up incidents to the standard expected by Management.
- Carry out ID checks.
- Be vigilant to the Health and Safety risks.
- Work on own initiative.
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members.
Contract Support Officer - Luton/Pistone employer: Ward
Contact Detail:
Ward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support Officer - Luton/Pistone
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the organisation. Check out their website and social media to see what they value. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your security experience and communication skills. The more comfortable you are, the better you'll come across during the actual interview.
✨Tip Number 3
Dress to impress! Make sure you present yourself professionally, as first impressions matter. A polished appearance can set the tone for the rest of the interview, so choose your outfit wisely and ensure it aligns with the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re the perfect fit for the Contract Support Officer position. And remember, apply through our website for the best chance!
We think you need these skills to ace Contract Support Officer - Luton/Pistone
Some tips for your application 🫡
Show Off Your Security Experience: Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges in the past and what skills you bring to the table, so don’t hold back!
Communicate Clearly: Since excellent communication skills are a must, ensure your application is clear and concise. Use straightforward language and structure your thoughts well – we love a good, organised application!
Professional Presentation Matters: Your application should reflect the professional demeanour we’re looking for. Pay attention to your formatting and spelling; a polished application shows us you care about the details.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, plus you’ll find all the info you need about the role there!
How to prepare for a job interview at Ward
✨Know Your Security Stuff
Brush up on your security knowledge and experience. Be ready to discuss specific situations where you demonstrated your skills, like handling emergencies or conducting ID checks. This shows you’re not just familiar with the role but have practical experience to back it up.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples where you’ve successfully communicated with customers or handled conflicts. This will help you demonstrate that you can provide exceptional customer service.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally. Wear smart attire that reflects the polished demeanour expected in a security role. This not only shows respect for the interviewers but also aligns with the professional image they’re looking for.
✨Be Prepared for Situational Questions
Expect questions about how you would handle specific scenarios, like dealing with difficult visitors or responding to emergencies. Prepare by thinking through your past experiences and how you can apply them to potential challenges in this role.