At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in a dynamic environment.
- Company: Join a leading security firm dedicated to professionalism and excellence.
- Benefits: Competitive pay, pension scheme, gym discounts, and career development opportunities.
- Other info: Enjoy a supportive team culture with opportunities for training and progression.
- Why this job: Make a real difference by safeguarding a prominent facility in London.
- Qualifications: SIA License, excellent communication skills, and a background in security.
The predicted salary is between 14.8 - 14.8 £ per hour.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and always maintain a professional demeanour? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Roof Security Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security.
You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Role Requirements:
- SIA License
Benefits include:
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Door Supervisor SIA License
- Emergency First Aid at Work
- Fire Marshal / Fire Warden qualified
- Management qualification
- Customer Service Qualification
- Experienced with search equipment such as X-Ray Machines
- Health and Safety Qualification
- Roof access for members of the public
Main Duties:
- Provide a professional, efficient, and approachable security service with associated Roof Top and external Patrols / Lift Operation/ Security Search Equipment, always maintaining a high level of customer service to staff and visitors.
- Carry out internal and external patrols, to ensure a safe and secure environment, reporting defect issues, looking for potential breaches of security or unusual occurrences and ensuring the issues are recorded in the E-Log system.
- To provide visitors to the building with helpful advice, guidance and information and if not able to do so, direct to the personnel who can assist.
- Ensure that those who should not be granted access to the building are professionally and politely prevented from gaining access or escorted from the building.
- Provide support in an emergency or evacuation situation, in a calm and professional manner. Actively provide information to any emergency services when requested to do so.
- As part of the team undertake regular testing of fire alarms and other security equipment, completing the appropriate logs, and notifying the Security Supervisor or Security Manager of any issues with equipment.
- Ensure regular checks that the buildings fire exit doors are maintained free of obstructions when the building is occupied, reporting any defects or maintenance issues as appropriate.
- Monitor and respond immediately to alarm activations to check designated areas of concern.
- Conduct routine security administration including any lost property left in the building is securely stored and recorded and retrieved from the owner where appropriate.
- Maintain all security related equipment and working areas to a high standard of cleanliness. Complete relevant records and logbooks, in a professional manner providing sufficient detail.
- Support and comply with the buildings Fire, Health and Safety, and Security policies and Standing Operation Procedures.
- Undertake all training requested such as first aid training and provide first aid services to tenanted staff and/or visitors.
- Assist in the induction and training of new members of the team.
- Deal with any emergency procedures, maintaining your own and others safety and dealing with these in accordance with building procedures.
- Undertake any other duties as may reasonably be required by the client or the DSM or Controller.
- Immaculate presentation at all times in accordance with company regulations.
Roof Safety Officer - London - EC3M employer: Ward
Ward is an exceptional employer, offering a dynamic work environment in the heart of Central London. With a strong focus on employee development and a supportive culture, we provide our Security Supervisors with comprehensive training and growth opportunities, ensuring they thrive in their roles while contributing to a safe and welcoming atmosphere for all. Join us to be part of a team that values your expertise and fosters a sense of community in a prestigious corporate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Roof Safety Officer - London - EC3M
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Roof Safety Officer - London - EC3M. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Ward. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Roof Safety Officer - London - EC3M candidates.
✨Directly Apply to Ward
Don’t forget to apply for the Roof Safety Officer - London - EC3M role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Ward.
We think you need these skills to ace Roof Safety Officer - London - EC3M
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward.
How to prepare for a job interview at Ward
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward.