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- Tasks: Manage daily security operations and oversee Control Room activities in a corporate environment.
- Company: Join Ward Security, a leader in providing top-notch security solutions.
- Benefits: Enjoy competitive pay, pension scheme, and discounts on gym memberships and retail.
- Other info: Great opportunities for training, development, and career progression.
- Why this job: Be part of a dynamic team ensuring safety and security in a prestigious setting.
- Qualifications: Experience in security operations and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
Are you an experienced Security Operations Manager looking for your next professional opportunity? If you have a strong background in operations, thrive in a fast-paced environment, and take pride in maintaining efficient, well-organised delivery processes, we would love to hear from you. Apply now!
Ward Security is seeking an experienced and proactive Security Operations Manager to oversee the day-to-day security operations within a prestigious corporate environment. The successful candidate will be responsible for managing Control Room operations, supporting site teams, maintaining compliance standards, and ensuring the effective operation of all security systems and procedures.
This role requires excellent organisational skills, strong operational knowledge, and the ability to work effectively in a fast-paced environment while delivering exceptional customer service.
Position: Security Operations Manager
Shift Pattern: Monday – Friday
Location: London EC3M 5BN
Pay Rate: £15.79 per hour
Benefits include:
- Cycle to work salary sacrifice scheme
- Company pension scheme
- Life assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and supermarket vouchers
- Cinema tickets
- Access to a 24/7 free Employee Assistance Programme
Duties and Responsibilities:
- Oversee daily Control Room and security operations
- Monitor and manage CCTV, Access Control, Intercoms, Fire Panels, and associated systems
- Respond to incidents, alarms, emergencies, and security breaches promptly
- Ensure all patrols, reports, compliance checks, and incident logs are completed accurately
- Manage officer deployment, rotas, and shift handovers
- Maintain key control, contractor management, visitor access, and permit-to-work procedures
- Conduct CCTV reviews and provide reports when required
- Ensure all operational equipment and systems are functioning correctly
- Maintain accurate records including holidays, lateness, licences, and personnel files
- Support training, development, and performance management of security officers
- Build strong relationships with clients, contractors, and site stakeholders
- Ensure full compliance with company policies, assignment instructions, and health & safety procedures
- Maintain a professional, organised, and secure Control Room environment
What we’re looking for:
- Previous experience in a Security Operations Manager, Security Manager, or Control Room role
- Strong knowledge of corporate security operations and security systems
- Excellent communication, leadership, and organisational skills
- Ability to work under pressure and prioritise workloads effectively
- Strong attention to detail and report-writing ability
- Proficient in Microsoft Office and security management systems
- Valid SIA Licence essential
- CCTV Licence desirable
Operations Support Manager - London EC3M employer: Ward
Contact Detail:
Ward Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager - London EC3M
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their security protocols and be ready to discuss how your experience aligns with their needs. This shows you’re genuinely interested and well-prepared!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to crisis management and operational efficiency. We want you to feel confident and articulate when discussing your skills and experiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Support Manager - London EC3M
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in security operations. Use keywords from the job description to show we’re a perfect match for each other!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for security operations and how your skills can help us maintain efficient delivery processes.
Showcase Your Achievements: Don’t just list your duties; highlight your achievements in previous roles. We love to see how you’ve made a difference in past positions!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Ward
✨Know Your Security Systems
Make sure you brush up on your knowledge of CCTV, Access Control, and other security systems mentioned in the job description. Being able to discuss these systems confidently will show that you're not just familiar with them, but that you can manage them effectively.
✨Demonstrate Organisational Skills
Prepare examples from your past experience where you've successfully managed operations or led a team. Highlight how you maintained compliance and organised delivery processes, as this is crucial for the role. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Showcase Your Leadership Abilities
Think about times when you've had to lead a team or manage a crisis. Be ready to share specific instances where your leadership made a difference. This will help illustrate your capability to build strong relationships with clients and stakeholders, which is key for this position.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about their operations, team dynamics, or future projects. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.