At a Glance
- Tasks: Ensure safety and provide top-notch customer service in a dynamic environment.
- Company: Join a leading security firm at Canary Wharf, London.
- Benefits: Competitive pay, SIA licensing support, gym discounts, and career development.
- Other info: Flexible shifts with opportunities for progression and training.
- Why this job: Make a real difference while developing your skills in a professional setting.
- Qualifications: Must have SIA license and experience in security roles.
The predicted salary is between 30000 - 40000 € per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way? We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security.
You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Pay Rate: £15.26 per hour
- Shift Pattern: Days, Night & Weekends
- Location: E14 4QA, London
Role Requirements: SIA License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid Frontline SIA license
- Proven work experience as a Corporate Security Officer - min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Main Duties:
- Act as a point of contact and information centre to staff, visitors, and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal, are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone, and by security radios
Dedicated Contract Support Officer - Canary Wharf - London employer: Ward
Join a dynamic team as a Dedicated Contract Support Officer in the heart of Canary Wharf, where your security expertise and exceptional customer service skills will be valued. Our company fosters a supportive work culture that prioritises employee growth through training and development opportunities, alongside a comprehensive benefits package including financial support for SIA licensing, pension schemes, and discounts on various services. Experience a rewarding career in a prestigious location, where your contributions directly impact the safety and satisfaction of our clients and visitors.
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Contract Support Officer - Canary Wharf - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your communication skills! Since this role requires excellent customer service, consider doing mock interviews with friends or family. This will help you articulate your experience and showcase your professionalism.
✨Tip Number 3
Stay positive and adaptable! The job market can be tough, but maintaining a positive mindset will help you tackle any challenges that come your way. Remember, every interaction is an opportunity to impress potential employers.
✨Tip Number 4
Apply through our website! We make it easy for you to find and apply for roles like the Dedicated Contract Support Officer. Plus, you'll get all the latest updates on new opportunities directly from us!
We think you need these skills to ace Dedicated Contract Support Officer - Canary Wharf - London
Some tips for your application 🫡
Show Off Your Security Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges in the past and what makes you a great fit for this role.
Communicate Clearly:Since excellent communication skills are key, ensure your application is clear and concise. Use straightforward language and avoid jargon to make it easy for us to understand your qualifications.
Professional Presentation Matters:Remember, first impressions count! Present yourself professionally in your written application. This includes checking for typos and ensuring your formatting is neat and tidy.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and keep track of all the amazing candidates like you!
How to prepare for a job interview at Ward
✨Know Your Security Basics
Brush up on your security knowledge and be ready to discuss your previous experience. Think about specific situations where you demonstrated your skills, like handling emergencies or conducting ID checks. This will show that you’re not just familiar with the role but also have practical insights to share.
✨Show Off Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. You might want to prepare answers to common questions about how you would handle difficult customers or relay important information. Remember, it’s all about showing you can maintain professionalism under pressure.
✨Dress to Impress
First impressions matter, especially in a role that requires a polished demeanour. Make sure you dress smartly for the interview, reflecting the professional environment of the job. A neat appearance can set the tone for how you’re perceived right from the start.
✨Prepare for Scenario Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you had to think on your feet or resolve conflicts. This will demonstrate your quick thinking and ability to handle challenges effectively.
