At a Glance
- Tasks: Manage security and reception duties while ensuring a safe environment for clients and visitors.
- Company: Prestigious corporate security firm with a focus on professionalism and customer service.
- Benefits: Competitive pay, SIA licence support, gym discounts, and ongoing training opportunities.
- Other info: Flexible shifts available with excellent career progression potential.
- Why this job: Be the first point of contact in a dynamic role that values your independence and decision-making skills.
- Qualifications: Must have a valid SIA licence and 2 years of corporate security experience.
The predicted salary is between 30 - 30 £ per hour.
Are you an experienced Corporate Security Officer with a strong background in managing high-profile single-manned sites? Do you take pride in delivering exceptional customer service while maintaining the highest standards of professionalism and security? If you are confident working independently, thrive under pressure, and possess excellent communication and decision-making skills, we would like to hear from you. We are currently seeking professional and experienced Corporate Security Officers to support prestigious client locations across London. This role is ideal for individuals with a proven background in front-of-house corporate security who can confidently manage sites autonomously while maintaining a polished and client-focused presence.
About the Role
As a Corporate Contract Support Security Officer, you will act as the first point of contact for staff, clients, contractors, and visitors, ensuring a safe, secure, and professional environment at all times. Being fully flexible with shifts and working within a single-manned environment requires confidence, initiative, and the ability to remain calm and professional when responding to incidents or emergencies. The successful candidate will demonstrate excellent situational awareness, strong administrative capability, and the ability to manage multiple responsibilities independently.
Key Responsibilities
- Manage front-of-house security and reception duties professionally
- Carry out access control, visitor management, and ID checks
- Act as the main point of contact for all staff, visitors, and contractors
- Respond effectively to incidents, emergencies, and security concerns
- Maintain accurate incident reports and daily records
- Deliver exceptional customer service in a corporate environment
- Monitor CCTV, alarms, and security systems where required
- Ensure all health & safety procedures are followed
- Maintain a clean, professional, and welcoming environment
- Escalate issues appropriately to management or emergency services when necessary
- Work independently and use sound judgement in challenging situations
Essential Requirements
- Valid SIA Door Supervisor or Security Guarding Licence
- Minimum 2 years’ experience within Corporate Security
- Previous experience working on single-manned sites
- Excellent communication and customer service skills
- Strong report-writing and IT skills
- Professional appearance and confident demeanour
- Ability to remain calm under pressure and handle conflict professionally
- Excellent organisational and multitasking abilities
- Strong awareness of health & safety and emergency procedures
- Full 5-year checkable employment history
- Experience using CCTV, access control, and emergency systems
Benefits
- Financial support towards SIA licence renewal
- Cycle to Work salary sacrifice scheme
- Company pension scheme
- Life Assurance benefits
- Employee referral programme
- Ongoing training, development, and progression opportunities
Additional Employee Benefits
- Discounted gym memberships
- Retail and travel discounts
- Restaurant and supermarket vouchers
- Cinema ticket discounts
- 24/7 Employee Assistance Programme
Contract Support Officer - London employer: Ward
As a leading employer in the corporate security sector, we pride ourselves on fostering a supportive and dynamic work environment in London. Our commitment to employee growth is evident through ongoing training and development opportunities, alongside a comprehensive benefits package that includes financial support for SIA licence renewal and discounts on gym memberships and retail. Join us to be part of a professional team that values exceptional customer service and offers a rewarding career path in a prestigious setting.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to corporate security. Think about scenarios where you've had to manage incidents or provide exceptional customer service, and be ready to share those stories!
✨Tip Number 3
Show off your skills! If you have any certifications or training relevant to corporate security, make sure to highlight them during your conversations with potential employers. It’ll set you apart from the competition.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to navigate!
We think you need these skills to ace Contract Support Officer - London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in corporate security, especially managing single-manned sites. We want to see how your skills align with the role, so don’t be shy about showcasing your customer service and professionalism!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Corporate Contract Support Security Officer role. Share specific examples of how you've handled incidents or emergencies in the past – we love a good story!
Show Off Your Communication Skills:Since this role involves being the first point of contact, it’s crucial to demonstrate your excellent communication skills. Whether it’s in your CV or cover letter, make sure to highlight how you’ve effectively communicated in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way!
How to prepare for a job interview at Ward
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Corporate Contract Support Security Officer. Familiarise yourself with key tasks like access control, incident management, and customer service. This will help you confidently discuss how your experience aligns with what they’re looking for.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, prepare examples from your past experiences where you’ve gone above and beyond for clients or handled difficult situations professionally. Highlighting these moments will demonstrate your ability to maintain a polished and client-focused presence.
✨Demonstrate Calmness Under Pressure
Given the nature of the job, it’s crucial to show that you can remain calm and collected in challenging situations. Think of specific instances where you’ve successfully managed emergencies or conflicts, and be ready to share these stories during the interview.
✨Dress the Part
First impressions matter, especially in a corporate security role. Make sure you dress professionally for the interview, reflecting the high standards expected in the position. A polished appearance will reinforce your commitment to professionalism and attention to detail.
