At a Glance
- Tasks: Provide top-notch customer service and maintain a secure environment.
- Company: Join a leading security firm with a focus on professionalism.
- Benefits: Competitive pay, SIA licensing support, gym discounts, and career development.
- Other info: Flexible shifts and opportunities for growth in a dynamic team.
- Why this job: Be the frontline hero ensuring safety while interacting with diverse people.
- Qualifications: SIA licence, driving licence, and strong communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
- Role: Elite Security Officer
- Pay Rate: £14.55 p/h
- Shift Pattern: Various - Cover minimum 36 hours per week
- Location: Croydon and Reigate
Role Requirements: SIA License and manual driving licence
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information centre for staff, visitors, and tenants.
- Maintain professionalism in all interactions.
- Adhere to all instructions, written and verbal.
- Control access points, allowing or denying entry to visitors.
- Conduct regular patrols to deter threats to client property and assets.
- Investigate incidents and take appropriate lawful action as per corporate policy.
- Complete daily reports with detailed information, observations, and surveillance footage.
- Demonstrate excellent communication skills across all platforms, including verbal, written, and via security radios.
Must haves:
- Valid Frontline SIA licence
- UK manual driving licence
- Minimum 1 year of proven work experience as a Corporate Security Officer
- Excellent customer service and communication skills
- Exemplary standards of personal presentation
- IT literate with the ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- Positive attitude towards people and challenges
- Must be available 7 days a week
Elite Contract Support Officer - Croydon employer: Ward
Ward is an exceptional employer, offering a dynamic work environment in the heart of Central London. With a strong focus on employee development and a supportive culture, we provide our Security Supervisors with comprehensive training and growth opportunities, ensuring they thrive in their roles while contributing to a safe and welcoming atmosphere for all. Join us to be part of a team that values your expertise and fosters a sense of community in a prestigious corporate setting.
StudySmarter Expert Advice🤫
We think this is how you could land Elite Contract Support Officer - Croydon
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Elite Contract Support Officer - Croydon. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Ward. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Elite Contract Support Officer - Croydon candidates.
✨Directly Apply to Ward
Don’t forget to apply for the Elite Contract Support Officer - Croydon role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Ward.
We think you need these skills to ace Elite Contract Support Officer - Croydon
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward.
How to prepare for a job interview at Ward
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward.
