At a Glance
- Tasks: Safeguard a prominent facility while providing exceptional customer service and maintaining security.
- Company: Join a leading security firm with a focus on professionalism and teamwork.
- Benefits: Earn £14.50 per hour, enjoy gym discounts, and access to training opportunities.
- Other info: Flexible shift patterns with great progression and development opportunities.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Must have valid SIA and CCTV licences, plus 2 years of security experience.
The predicted salary is between 30000 - 30000 £ per year.
Do you have Security experience and looking for a new challenge? Do you provide exceptional customer service and maintain a professional demeanour? We are seeking an experienced and adaptable Security Officer to safeguard a prominent facility in Birmingham. Excellent communication skills are essential.
The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour and excellent personal presentation.
Role Requirements:
- Door Supervisor and CCTV SIA licence
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
- Effective operation of all pass systems relevant to an assignment
- Lawful searches of vehicles and persons in accordance with instructions issued
- Practical working knowledge of all current and applicable firefighting equipment
- Sound working knowledge of health and safety instructions pertaining to assigned duties
- The ability to operate basic switchboard equipment effectively
Must Haves:
- Valid SIA licence
- CCTV Licence
- Proven work experience as a Security Officer (minimum 2 years)
- Excellent customer service and communication skills
- High level of self-presentation
- IT literate - Ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Security Officer - Birmingham, B3 3AX employer: Ward
Join a dynamic team as a Security Officer in Birmingham, where we prioritise exceptional customer service and professional development. Our supportive work culture offers comprehensive benefits, including financial assistance for SIA licensing, a company pension scheme, and access to exclusive discounts and wellness programmes. With opportunities for progression and training, you will thrive in a role that not only values your expertise but also invests in your future.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer - Birmingham, B3 3AX
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle emergencies or customer service challenges. This will help you showcase your quick thinking and problem-solving skills when it counts!
✨Tip Number 3
Dress to impress! As a Security Officer, maintaining a professional appearance is key. Make sure you look sharp for interviews and any networking events. It shows you take the role seriously and are ready to represent the company well.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles that match your skills. Plus, you'll be the first to know about new opportunities tailored just for you.
We think you need these skills to ace Security Officer - Birmingham, B3 3AX
Some tips for your application 🫡
Show Off Your Security Experience:Make sure to highlight your previous security roles in your application. We want to see how your experience aligns with the responsibilities of the Security Officer position, so don’t hold back on those details!
Customer Service is Key:Since exceptional customer service is a big part of this role, share examples of how you've provided top-notch service in past jobs. We love seeing candidates who can communicate well and keep a professional demeanour.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your skills and experiences shine through without any fluff!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Ward
✨Know Your Security Basics
Brush up on your knowledge of security protocols and emergency procedures. Be ready to discuss your previous experiences in handling incidents, as this will show your practical understanding of the role.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided exceptional customer service in past roles. Highlight situations where you effectively communicated with staff and visitors, as this is crucial for a Security Officer.
✨Demonstrate Professionalism
Dress smartly and maintain a polished appearance for the interview. Your demeanour should reflect the professional standards expected in the security sector, so practice good body language and eye contact.
✨Familiarise Yourself with IT Systems
Since proficiency in IT systems is essential, be prepared to discuss your experience with security technology and reporting tools. If possible, review any specific systems mentioned in the job description to show your readiness.
