At a Glance
- Tasks: Provide exceptional security service and support to staff, visitors, and tenants.
- Company: Join Ward Security, a leader in professional security services.
- Benefits: Competitive pay, SIA licensing support, pension scheme, and discounts on gym and retail.
- Other info: Flexible shifts with opportunities for progression and training.
- Why this job: Make a real difference in safety while developing your skills in a dynamic environment.
- Qualifications: Valid SIA licence, excellent communication skills, and a positive attitude.
The predicted salary is between 13.7 - 13.7 £ per hour.
Are you an experienced Contract Support Officer looking for your next professional opportunity? If you take pride in delivering exceptional service, have the skills to excel, and are ready to embrace new challenges, we would love to hear from you!
Ward Security is seeking a skilled and professional individual to join our team at our site in Birmingham. The ideal candidate will possess a wide range of skills and experience necessary to deliver an effective, efficient, and professional security service that meets the needs of the client and ensures the safety of people, property, and assets.
Act as a key point of contact for staff, visitors, and tenants, the candidate will be expected to communicate effectively at all levels, both verbally and in writing, while always conducting in a professional manner.
Position: Contract Support Officer
Pay rate: £13.70 per hour
Shift Pattern: Days, Nights Weekends - Working as and when the site needs you!
Location: Birmingham, B37
Role Requirements:
- Valid SIA licence
- CCTV License
- Full Clean UK Driving License
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Employee referral scheme
- Progression, training, and development opportunities
- Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Main Duties:
- Act as a point of contact and information center to staff, visitors, and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety, and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone, and by security radios
Must have:
- Valid Frontline SIA license
- Proven work experience as a Security Officer
- Excellent customer service and communication skills
- High level of self-presentation
- IT literate - Ability to operate detecting systems and emergency equipment
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Contract Support Officer - Birmingham - B37 employer: Ward
Ward Security is an exceptional employer that prioritises the professional growth and well-being of its employees. Located in Birmingham, we offer a supportive work culture with comprehensive benefits including financial assistance for SIA licensing, a company pension scheme, and opportunities for progression and training. Our commitment to employee satisfaction is further enhanced by unique perks such as discounted gym memberships and access to a 24/7 Employee Assistance programme, making us a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Contract Support Officer - Birmingham - B37
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Contract Support Officer - Birmingham - B37. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Ward. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Contract Support Officer - Birmingham - B37 candidates.
✨Directly Apply to Ward
Don’t forget to apply for the Contract Support Officer - Birmingham - B37 role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Ward.
We think you need these skills to ace Contract Support Officer - Birmingham - B37
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Ward. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Ward.
How to prepare for a job interview at Ward
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Ward.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Ward.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Ward.
