Security Officer - East London

We are currently seeking a dedicated and reliable Security Officer to join our team in East London. As a Security Officer, you will be responsible for maintaining a safe and secure environment for our clients and employees. Your primary role will be to monitor, and patrol assigned areas, respond to incidents, and ensure the overall security of the premises.

The ideal candidate will possess the skills to deliver an effective and efficient service to the client and management. The position requires you to have a high level of self-presentation. Excellent customer service and communication skills are essential along with a positive and helpful attitude. We require full reliability, someone who will be proactive and deliver that can-do attitude with every task in hand.

Position

Pay rate: £13.85 per hour
Shift Pattern: Week 1 – Mon (N) – Wed – Thu – Fri – Sat – Sun. Week 2 – Mon (N) – Thu – Fri – Sat – Sun. 60hrs 7-7 shifts.
Location: East London – E3 3JQ

Benefits

• Cycle to work salary sacrifice scheme
• Company Pension scheme
• Life Assurance benefits
• Progression, training, and development opportunities

Additional benefits via our Reward membership:

• Discounted gym membership
• Discounts at major retailers and travel suppliers
• Restaurant and Supermarket vouchers
• Cinema tickets
• Access to 24/7 free Employee Assistance programme

Main Duties

• Standard guarding duties – Patrols, alarm response, dealing with incidents, report writing
• Making sure all policies and procedures are followed correctly, such as guest signing in, handling complaints and escalating major incidents
• Monitoring CCTV
• Good customer service and communication skills essential
• Liaising with emergency services
• Dealing with first aid incidents

Must Haves

• Valid SIA licence
• Proven work experience as a Security Officer (minimum 1 year)
• Excellent customer service and communication skills
• High level of self-presentation
• IT literate- Ability to operate detecting systems and emergency equipment
• Quick thinking and problem-solving skills
• A positive attitude to dealing with people and taking on challenges

Who We Are

Ward Security provides security services solutions to a range of UK businesses. Security services include: CCTV security systems, property management, guard dog security, key holding services, security guard patrol services, response alarm systems and more. With over 1500+ of our amazing people operating nationally.

Our Vision and Why Join Us

We seek the best talent to uphold our vision “We look after our people; our people look after our clients. We aim to retain and attract the very best of both.”

Why Work For Us

Apart from joining our friendly team we offer Uniform, SIA Licensing savings scheme, Cycle to Work Salary Sacrifice scheme, Pension and Life Assurance benefits. We strongly believe in growing our own talent, and we provide opportunities through our in-house Training Academy, our Leadership Development Programme, online eLearning and development programmes for a career path.

To support the wellbeing of our people we have an in-house Mental Health Team, Wellbeing Platform, an inclusive culture recognised in our Diversity Champion & International Inclusion Awards. We uphold our wellbeing as a MIND Workplace Wellbeing Silver Award holder. We offer Reward membership to all employees, which includes retail discounts, cinema tickets, gym membership, 24/7 free Employee Assistance Programme, and many other fantastic benefits.

At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.