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- Tasks: Ensure safety and security while providing top-notch customer service.
- Company: Join a leading security firm committed to inclusivity and diversity.
- Benefits: Enjoy competitive pay, pension scheme, gym discounts, and career development.
- Other info: Flexible shift pattern with opportunities for progression and training.
- Why this job: Make a real difference in a dynamic environment while building your skills.
- Qualifications: Must have a valid SIA licence and excellent communication skills.
The predicted salary is between 30000 - 40000 £ per year.
Pay Rate: £15.00 per hour
Shift Pattern: 4 on 4 off nights only 19:00 - 07:00. Average 42 hours per week.
Location: London, SE1 9LZ
Role Requirements:
- SIA Licence
Key Responsibilities and Skill Set:
- Provide exceptional customer service
- Maintain a high level of security
- Conduct ID checks
- Respond to emergencies
- Provide information to staff and visitors
- Supervise cleaning staff
- Ensure reception and other areas are kept clean
- Act as a point of contact
- Report issues
- Write up incidents
- Be vigilant to Health and Safety risks
- Work on own initiative
- Keep a professional demeanour
Must Have:
- Valid SIA licence
- Good customer service and communication skills
- Proven work experience as a Security Officer (min 1 year)
- Excellent customer service and communication skills
- Professional attitude and appearance
- Ability to deliver succinct and clear verbal and written reports where necessary
- Ability to be resourceful and proactive when issues arise
- Excellent organisational skills
- Experience within Corporate Security (min 1 year)
- Surveillance skills and detail orientation
- 5-year checkable work history
- IT literate – Ability to operate detecting systems and emergency equipment
Main Duties:
- Act as a point of contact and information centre to staff and visitors
- Ensure all visitors and other callers to the company are given sufficient information by giving clear, concise information in person and over the phone or email
- Report any issues to the supervisor or duty manager
- Always conduct yourself in a professional manner
- Respond to emergencies
- Deal with conflict in an appropriate manner if required
- Write up incidents to the standard expected by Management
- Carry out ID checks
- Be vigilant to the Health and Safety risks
- Work on own initiative
- Ensure that the reception area, foyer, staff area, and board room are kept clean by supervising cleaning staff members
Benefits:
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Additional Benefits via ReWard membership
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Equal Employment Opportunity Statement:
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Security Officer - London, SE1 9LZ employer: Ward Talent Team
Contact Detail:
Ward Talent Team Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer - London, SE1 9LZ
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle emergencies or conflicts, and be ready to share your experiences. Confidence is key!
✨Tip Number 3
Show off your customer service skills during interviews. Remember, as a Security Officer, you'll be the face of the company. Highlight your ability to communicate clearly and maintain professionalism under pressure.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company.
We think you need these skills to ace Security Officer - London, SE1 9LZ
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your previous experience as a Security Officer. We want to see how you've handled similar responsibilities and situations in the past, so don’t hold back!
Be Clear and Concise: We love a well-structured application! Keep your writing clear and to the point. Use bullet points if you need to, especially when listing your skills or experiences. This makes it easier for us to see what you bring to the table.
Tailor Your Application: Make sure to tailor your application to the specific role. Mention the key responsibilities from the job description and explain how your skills align with them. This shows us that you’ve done your homework and are genuinely interested in the position.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Ward Talent Team
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Security Officer. Familiarise yourself with key tasks like conducting ID checks and responding to emergencies. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since exceptional customer service is crucial for this role, prepare examples from your past experience where you've successfully handled customer interactions. Be ready to discuss how you maintained professionalism while dealing with conflicts or emergencies.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, such as a security breach or a difficult visitor. Practising these responses will help you articulate your thought process clearly and confidently.
✨Dress the Part
First impressions matter! Dress professionally to reflect the serious nature of the role. A smart appearance not only shows respect for the interviewers but also aligns with the professional demeanour expected of a Security Officer.