At a Glance
- Tasks: Provide top-notch customer service and maintain security at a prominent London facility.
- Company: Join Ward Security, a company that values diversity and inclusion.
- Benefits: Enjoy competitive pay, gym discounts, and financial support for SIA licensing.
- Other info: Great opportunities for progression and training await you!
- Why this job: Make a real difference in security while developing your skills in a dynamic environment.
- Qualifications: Must have a valid Frontline SIA licence and strong communication skills.
The predicted salary is between 28000 - 30000 € per year.
We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation.
Responsibilities
- Act as a point of contact and information centre to staff, visitors and tenants.
- Always conduct yourself in a professional manner.
- Ensure all written and verbal instructions are adhered to.
- Guard access points, permitting or refusing entry, restraining trespassers.
- Conduct foot patrols within defined areas as an effective deterrent to protect the client’s property and assets.
- Investigate and take appropriate lawful action as authorised by corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents.
- Complete daily reports, including relevant information, observations, surveillance footage and signatures.
- Maintain excellent communication skills to all levels – verbally, written, phone and via security radios.
Qualifications
- Valid Frontline SIA licence.
- Proven work experience as a Corporate Security Officer – minimum 1 year.
- Good customer service and communication skills.
- High level of self‑presentation.
- Basic IT skills.
- Quick thinking and problem‑solving skills.
- A positive attitude towards dealing with people and taking on challenges.
Benefits
- Financial support for SIA licensing and renewal.
- Cyle‑to‑work salary sacrifice scheme.
- Company pension scheme.
- Life assurance benefits.
- Progression, training and development opportunities.
- Discounted gym membership.
- Discounts at major retailers and travel suppliers.
- Restaurant and supermarket vouchers.
- Cinema tickets.
- Access to 24/7 free Employee Assistance programme.
Compensation and Working Hours
- Pay Rate: £13.54 per hour.
- Shift Pattern: Days, nights and weekends.
- Location: EC4V, London.
Equal Opportunity Statement
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal‑opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration.
Dedicated Contract Support Officer - EC4V, London employer: Ward Talent Team
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity and inclusivity. Our Dedicated Contract Support Officers benefit from comprehensive training and development opportunities, alongside a range of perks including financial support for SIA licensing, discounted gym memberships, and access to a 24/7 Employee Assistance programme. Located in the vibrant EC4V area of London, our team enjoys a dynamic environment where professionalism and personal growth are at the forefront of our mission.
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Contract Support Officer - EC4V, London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security sector and let them know you're on the hunt for a Dedicated Contract Support Officer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your customer service skills and security protocols. Think of real-life scenarios where you've excelled in these areas, as they'll likely come up during your chat with potential employers.
✨Tip Number 3
Show off your IT skills! Familiarise yourself with common security software and systems that might be used in the role. Being tech-savvy can really set you apart from other candidates.
✨Tip Number 4
Don't forget to apply through our website! We make it super easy for you to find and apply for roles like the Dedicated Contract Support Officer. Plus, you'll get all the latest updates on new opportunities directly from us.
We think you need these skills to ace Dedicated Contract Support Officer - EC4V, London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in the security sector. We want to see how your skills match the role of a Dedicated Contract Support Officer, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since excellent communication is key for this role, ensure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a polished presentation!
Highlight Your IT Proficiency:Mention any IT systems you’re familiar with, as this is a must-have for the position. If you’ve got experience with specific software or tools, let us know! It’ll help us see how you can hit the ground running.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details directly, and it shows you’re keen to join our team at StudySmarter. Plus, it makes the process smoother for everyone!
How to prepare for a job interview at Ward Talent Team
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Dedicated Contract Support Officer. Familiarise yourself with the key tasks like guarding access points and conducting foot patrols. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since this role requires exceptional customer service, prepare examples from your past experiences where you successfully handled challenging situations. Think about how you maintained professionalism while dealing with difficult customers or incidents, as this will highlight your suitability for the job.
✨Dress to Impress
First impressions matter, especially in a security role. Make sure you present yourself in a polished and professional manner. Wear smart attire that reflects the seriousness of the position, and pay attention to your grooming. This will convey your commitment to maintaining high standards.
✨Practice Your Communication Skills
As a Dedicated Contract Support Officer, you'll need to communicate effectively with various stakeholders. Practice articulating your thoughts clearly and confidently. You might even want to rehearse common interview questions with a friend to ensure you can express your ideas smoothly during the actual interview.
