At a Glance
- Tasks: Ensure security and provide exceptional customer service at a prominent facility.
- Company: Join Ward Security, a company that values diversity and inclusion.
- Benefits: Financial support for SIA licensing, gym discounts, and career development opportunities.
- Other info: Great opportunity for growth in a supportive workplace.
- Why this job: Make a real impact while working in a dynamic and professional environment.
- Qualifications: Must have a valid SIA license and strong communication skills.
The predicted salary is between 30000 - 40000 € per year.
Do you have previous security experience and excellent communication skills? Do you provide exceptional customer service and maintain a professional demeanour at all times? Can you keep a positive mindset with any challenge that comes your way?
We are seeking an experienced and adaptable Dedicated Contract Support Officer to safeguard a prominent facility in London. The successful candidate will be responsible for providing exceptional customer service, ensuring a clean and professional environment, and maintaining a high level of security. You will possess a robust background in the security sector, demonstrate proficiency in IT systems, excel in multitasking, and maintain a professional and polished demeanour alongside excellent personal presentation. Excellent communication skills are essential.
Within this role, you will carry out ID checks, respond to emergencies and provide information to all staff and visitors as and when necessary.
Benefits include:
- Financial support for SIA Licensing and renewal
- Cycle to work salary sacrifice scheme
- Company Pension scheme
- Life Assurance benefits
- Progression, training, and development opportunities
- Additional benefits we offer via our ReWard membership:
- Discounted gym membership
- Discounts at major retailers and travel suppliers
- Restaurant and Supermarket vouchers
- Cinema tickets
- Access to 24/7 free Employee Assistance programme
Must have:
- Valid Frontline SIA license
- Proven work experience as a Corporate Security Officer - min 1 year
- Good customer service and communication skills
- High level of self-presentation
- Basic IT skills
- Quick thinking and problem-solving skills
- A positive attitude to dealing with people and taking on challenges
Main Duties:
- Act as a point of contact and information centre to staff and visitors and tenants
- Always conduct yourself in a professional manner
- Ensure all instructions, both written and verbal are adhered to
- Guard access points, permitting or refusing entry, restraining trespassers
- Conduct foot patrols within defined areas as an effective deterrent in the protection of the client’s property and assets.
- Investigate and take the appropriate lawful action as authorized by the corporate policy on accidents, incidents, trespassing, suspicious activities, safety and fire incidents
- Complete daily reports, including relevant information, observations, surveillance footage, and signatures
- Excellent communication skills to all levels – verbally, written, phone and by security radios
At Ward Security, we believe in fostering an inclusive workplace where diversity is celebrated, and every individual is valued. We are committed to providing equal opportunities to all employees and applicants regardless of race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or any other characteristic protected by law. As an equal-opportunity employer, we strive to create an environment that promotes fairness, respect, and collaboration. We are dedicated to recruiting, hiring, training, and promoting individuals based on their qualifications, skills, and abilities. We embrace the unique perspectives and backgrounds of our team members, recognising that diversity enriches our organisation and contributes to our success.
Dedicated Contract Support Officer - Canary Wharf - London employer: Ward Talent Team
At Ward Security, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values diversity and individual contributions. Located in the vibrant Canary Wharf area of London, our Dedicated Contract Support Officers benefit from comprehensive training and development opportunities, alongside a competitive benefits package that includes financial support for SIA licensing, a company pension scheme, and access to exclusive discounts through our ReWard membership. Join us to be part of a team that prioritises professional growth and fosters a positive environment where every challenge is met with a proactive mindset.
StudySmarter Expert Advice🤫
We think this is how you could land Dedicated Contract Support Officer - Canary Wharf - London
✨Tip Number 1
Network like a pro! Reach out to your connections in the security sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to security roles. Think about scenarios where you've demonstrated excellent customer service or problem-solving skills, and be ready to share those stories with confidence.
✨Tip Number 3
Show off your personality! When you get the chance to meet potential employers, let your positive attitude shine through. Remember, they’re looking for someone who not only has the skills but also fits well within their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Dedicated Contract Support Officer - Canary Wharf - London
Some tips for your application 🫡
Show Off Your Security Experience:Make sure to highlight your previous security experience in your application. We want to see how you've handled challenges and provided excellent customer service in past roles, so don’t hold back!
Communicate Clearly:Since excellent communication skills are a must, ensure your application is clear and concise. Use straightforward language and make it easy for us to see how you can communicate effectively with staff and visitors.
Keep It Professional:Your application should reflect the professional demeanour we’re looking for. Pay attention to your presentation, both in terms of the content and the format of your application. A polished application speaks volumes!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role!
How to prepare for a job interview at Ward Talent Team
✨Know Your Security Basics
Brush up on your security knowledge and protocols. Be prepared to discuss your previous experience as a Corporate Security Officer, focusing on specific situations where you demonstrated quick thinking and problem-solving skills.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples where you effectively communicated with staff or visitors, especially in challenging situations.
✨Demonstrate Professionalism
Dress smartly and maintain a polished appearance for the interview. Your demeanour should reflect the professional standards expected in the role, so be mindful of your body language and tone throughout the conversation.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your ability to handle emergencies or difficult customers. Prepare by thinking through how you would respond to various situations, ensuring you highlight your customer service skills and positive attitude.
